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Groups That Work (and Those That Don't) : Creating Conditions for Effective Teamwork - J. Richard Hackman

Groups That Work (and Those That Don't)

Creating Conditions for Effective Teamwork

By: J. Richard Hackman (Editor)

Hardcover

Published: 1st December 1989
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Explores the design and leadership of groups, providing detailed descriptions of twenty-seven diverse work groups--including task forces, top management groups, production teams, and customer service teams--to offer insights into what factors affect group productivity, and what leaders and group members can do to improve work group effectiveness.

Introduction: Work Teams in Organizations: An Orienting Frameword.

TOP MANAGEMENT GROUPS: SETTING ORGANIZATIONAL DIRECTIONS.

Fairfield Coordinating Group (R. Eisenstat).

Corporate Restructuring Team (S. Cohen).

Hilltop Hospital Top Management Group (S. Cohen).

Summary: Top Management Groups (R. Eisenstat & S. Cohen).

TASK FORCES: ACCOMPLISHING ONE-SHOT PROJECTS.

The Students (C. Gersick).

The Bankers (C. Gersick).

Credit Analysis Team (M. Davis-Sacks).

Summary: Task Forces (C. Gersick & M. Davis-Sacks).

PROFESSIONAL SUPPORT TEAMS: PROVIDING EXPERT ASSISTANCE.

The Tracking Team (M. Davis-Sacks).

Fairfield Systems Group (R. Eisenstat).

Airline Maintenance Group (D. Denison).

Summary: Professional Support Groups (M. Davis-Sacks, et al.).

PERFORMING GROUPS: PLAYING TO AUDIENCES.

Detroit STring Quartet (T. Butterworth).

Children's Theatre Company (S. Friedman).

University Athletic Teams (W. Kahn).

New Haven Nighthawks (J. Wood).

Summary: Performing Groups (T. Butterworth, et al.).

HUMAN SERVICE TEAMS: TAKING CARE OF PEOPLE.

Operating Room Nurses (D. Denison & R. Sutton).

Midwest Federal Correctional Institution (A. Perkins & D. Abramis).

Mental Health Treatment Teams (R. Shaw).

Summary: Human Service Teams (A. Perkins, et al.).

CUSTOMER SERVICE TEAMS: SELLING PRODUCTS AND SERVICES.

Beer Sales and Delivery Teams (R. Saavedra).

Flight Attendant Teams (S. Cohen & D. Denison).

Summary: Customer Service Teams (R. Saavedra, et al.).

PRODUCTION TEAMS: TURNING OUT THE PRODUCT.

Compressor Team Start-Up (R. Eisenstat).

Airline Cockpit Crew (R. Ginnett).

Semiconductor Manufacturing Team (D. Abramis).

28. Summary: Production Teams Conclusion: Creating More Effective Work Groups in Organizations (J. Hackman).

ISBN: 9781555421878
ISBN-10: 1555421873
Series: Jossey-Bass Management
Audience: General
Format: Hardcover
Language: English
Number Of Pages: 544
Published: 1st December 1989
Publisher: JOSSEY BASS
Country of Publication: US
Dimensions (cm): 23.8 x 16.05  x 3.06
Edition Number: 1