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Food and Beverage Service : Wiley Professional Restauranteur Guides - Bruce H. Axler

Food and Beverage Service

Wiley Professional Restauranteur Guides

Hardcover Published: 21st February 1990
ISBN: 9780471621768
Number Of Pages: 240

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"Required reading for every waiter, waitress, or maitre d'hotel . clearly written, and easy to follow ." --Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of today's top experts, the guide explains:
* The responsibilities and procedures of typical positions--captains, servers, and bussers
* The basics of food and beverage service--how to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and more
* A wide range of professional serving techniques and service styles--including American, French, Russian, butler, and cafeteria

BUSSER.

Job Description: Busser.

Getting Ready to Serve.

Preparing for the Guests' Arrival.

Preparing Garnishes and Food.

Beverages.

Once Customers Arrive: Basic Responsibilities During Service.

SERVER.

Job Description: Server.

Basic Service Skills and Equipment.

Tray Handling.

Service Basics: Serving a Whole Table.

Service: Step by Step.

Styles of Foodservice.

CAPTAIN.

Job Description: Captain.

Group Sales.

Beverage Drama.

Special Dining Room Personnel.

Advanced Techniques.

Carving in the Dining Room.

Flambeing.

Tableside Preparation of Cold Items.

Tableside Cooking.

Appendices.

Glossary of Tableservice Terms and Phrases.

Index.

ISBN: 9780471621768
ISBN-10: 0471621765
Series: Wiley Professional Restauranteur Guides
Audience: Tertiary; University or College
Format: Hardcover
Language: English
Number Of Pages: 240
Published: 21st February 1990
Country of Publication: US
Dimensions (cm): 26.4 x 18.6  x 1.8
Weight (kg): 0.63
Edition Number: 1