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Experts in Organizations : A Knowledge-Based Perspective on Organizational Change - Armand Hatchuel

Experts in Organizations

A Knowledge-Based Perspective on Organizational Change

Hardcover Published: 31st July 1995
ISBN: 9783110141191
Number Of Pages: 232
For Ages: 22+ years old

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"Organizational learning" is currently a subject of intense debate in the study of corporate dynamics. But how can such a concept be used effectively without a thorough understanding of the way in which organizations produce and distribute knowledge? An in-depth analysis of expert system projects afforded a choice opportunity for studying such questions. Drawing on four case studies, the authors identify and explore the dynamics of three basic types of expertise. They simultaneously reveal the crisis in expertise experienced by firms facing the demands of product variety and innovation. In such industrial contexts, organizational and managerial theories clearly have to include new approaches, presented here, which focus on the dynamics of expertise.

Introductionp. 1
Exploring expertise: Objectives and materials of a studyp. 11
Artisan, repairer, strategist: Different facets of expertisep. 27
Life of Expertise and Metamorphosis of actors: Birth, crises and development of expert systemp. 57
The nature of management techniques: Dynamic and unexpected repercussions of rationalizationp. 85
Hidden crises of industrial expertise: Practical and cultural stakes in expert systemsp. 105
TOTEM: the reconstruction of production planners' expertisep. 131
Cornelius: Fragmented expertise of maintenance specialistsp. 155
GESPI: Discovery of station traffic planners' expertisep. 171
Naval: Undefinable expertise of strategic plannersp. 199
Bibliographyp. 219
Table of Contents provided by Blackwell. All Rights Reserved.

ISBN: 9783110141191
ISBN-10: 3110141191
Series: Tierreich
Audience: General
For Ages: 22+ years old
Format: Hardcover
Language: English
Number Of Pages: 232
Published: 31st July 1995
Country of Publication: DE
Dimensions (cm): 23.42 x 16.1  x 1.68
Weight (kg): 0.44