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Effective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations.
Helps readers to: ensure respect and dignity; communicate assertively; develop empathy and comfort skills; communicate effectively in a team; deal with difficult situations; and reflect on actual practice
Offers an easy to use, attractive 2 colour design throughout.
Written in a clear, consistent style to aid comprehension.
Further reading and references point to the evidence and knowledge baseAll the chapters have been revised in line with up-to-date literature, professional practice guidelines and research
Reflecting on practice
Ensuring respect and dignity
Empathy and comfort skills
Interview and assessment skills
Assertiveness, advocacy and negotiation skills
Communicating where barriers exist
Managing difficult situations
Working in groups and teams
Some unconscious ego defences
Explaining obstetric terminology in an emergency
Examples of strategies for communication partners of people with aphasia
Table of Contents provided by Ingram. All Rights Reserved.
ISBN: 9780723435273 ISBN-10: 0723435278 Series: Essential Skills for Nurses Audience:
Tertiary; University or College
Number Of Pages: 256 Published: 26th July 2010 Publisher: Elsevier Health Sciences Country of Publication: GB Dimensions (cm): 23.0 x 17.8
Weight (kg): 0.43
Edition Number: 2 Edition Type: Revised