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Enhancing Health Services Management : Health Service Management Series - Steve Cropper

Enhancing Health Services Management

Health Service Management Series

By: Steve Cropper (Editor), P. G. L. Forte (Editor)

Paperback

Published: 1st June 1997
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Written in particular for practitioners and students of health services planning and management, this text focuses on a critical area for management - enhancing the decision making process. It introduces computer-based decision support systems, showing how such systems can enhance decision making in the health service by promoting careful analysis, considered judgement and the ability to explain the basis on which decisions are made. Case studies of the development and use of these systems are provided.

"This book fills an important gap. It provides an accessible introduction not just to decision support systems but also, crucially, to their use in helping solve practical managerial problems. It will equip any manager better to meet the challenges of complexity, uncertainty and change in the health service of the next century." - Dr Geoff Royston, Head of Operational Research, NHS Executive HQ. "...an excellent introduction to the subject."- The British Journal of health care Computing and Information Management. "...the book succeeds in bringing together a diverse range of interesting DSS applications in health services management, and most importantly, gives the reader an insight into the process of their use and their usefulness. The book will be an extremely usefuladdition onto the reading lists for a wide range of courses in healthservice management. It should also prove very useful to courses inoperational research, systems science and management science, in providing a rich fund of case studies to illustrate applications of different models." - Journal of the Operational Research Society. "It is a pleasure to strongly recommend this book to allhealth service managers, professionals and students interested in theconcepts of decision support systems and their application."- Duncan Boldy, Professor of Health Policy and Management, Curtin University of Technology, Western Australia.

Foreword
Preface
Context and definition
The context of decision making in the NHS
The nature of decision support systems
Strategic service planning
Spatial decision support systems for health care planning
Improving the balance of elderly care services
Activity and capacity planning in an acute hospital
Capital investment appraisal in the NHS
Operational service planning and management
Decision support in primary care
The MaTS maternity staffing model
A decision support system for planning continuity of midwifery services
Queue management what has a DSS approach to offer to improve the running of outpatient clinics?
Decision support systems in neurosciences measurement and analysis of clinical activity
Policy and organizational learning
A management flight simulator for community care
Decision support in objective setting, monitoring and review
Future prospects for DSS
Future prospects issues, informatics and methodologies
Conclusions
Index
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780335196340
ISBN-10: 0335196349
Series: Health Service Management Series
Audience: General
Format: Paperback
Language: English
Number Of Pages: 332
Published: 1st June 1997
Publisher: Open University Press
Country of Publication: GB
Dimensions (cm): 22.9 x 15.5  x 2.0
Weight (kg): 0.64