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Emotional Intelligence Works : Think, Be and Work Smarter - S Michael Kravitz

Emotional Intelligence Works

Think, Be and Work Smarter

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Think, Be and Work Smarter Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groupsâ"a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.

Part One: Introduction to Emotional Intelligence What Emotional Intelligence Means The Need for 'People Smart' Strategies Assess Your Emotional Intelligence Five Emotional Intelligence Skills Part Summary Part Two: 'Think Smart' Strategies Making the Choice to Think Wisely Strategy 1: Self-Awareness Skills Use a New Mental Script Strategy 2: Optimistic Thinking Part Summary Part Three: 'Be Smart' Strategies Three Keys Strategy 1: Social Skills Strategy 2: Emotional Control Strategy 3: Flexibility Part Summary Part Four: 'Work Smart' Strategies Six Strategies for Smart Organizations Strategy 1: Practice Organizational Self-Awareness Strategy 2: Develop Social Skills Strategy 3: Foster Optimism Strategy 4: Encourage Flexibility and Problem Solving Strategy 5: Model and Encourage Emotional Control Strategy 6: Support Teamwork Part Summary Appendix

ISBN: 9781426019517
ISBN-10: 1426019513
Series: Crisp Fifty-Minute Series Book
Audience: General
Format: Paperback
Language: English
Number Of Pages: 120
Published: 16th November 2010
Country of Publication: US
Dimensions (cm): 25.2 x 20.2  x 0.7
Weight (kg): 0.26
Edition Number: 3