Electronic Government

Design, Applications and Management

By: Gronlund

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Hardcover | 24 July 2012

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Hardcover
388 Pages

Dimensions(cm)
25.4 x 17.78 x 2.24

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While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.

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Introduction	p. 1
Design
Electronic Government-Efficiency, Service Quality and Democracy	p. 23
Post-Modern Decision Making	p. 51
The Significance of Law and Knowledge for Electronic Government	p. 61
Internet Voting: Embracing Technology in Electoral Processes	p. 78
Towards a Framework for Government Portal Design: The Government, Citizen and Portal Perspectives	p. 99
Applications
e-GovernmentTrustProviders	p. 121
The Use of Legal Expert Systems in Administrative Decision Making	p. 151
Agent-and Web-Based Employment Marketspaces in the U.S. Department of Defense	p. 170
The Enschede Virtual Public Counter: Ole 2000--A Case Study	p. 205
Technology to Support Participatory Democracy	p. 226
e-Democracy and Community Networks: Political Visions, Technological Opportunities and Social Reality	p. 249
Management
Strategic Knowledge Management in Local Government	p. 268
Improvisational Change Management: New Work Forms with Groupware	p. 299
e-Government in Sweden: Centralization, Self-Service and Competition	p. 320
e-Government in Canada: Services Online or Public Service Renewal?	p. 340
Electronic Government in Switzerland: Priorities for 2001-2005--Electronic Voting and Federal Portal	p. 356
About the Authors	p. 370
Index	p. 376
Table of Contents provided by Syndetics. All Rights Reserved.

Electronic Government

Design, Applications and Management

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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