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Effective Communication Skills : Brilliant Business - Gill Hasson

Effective Communication Skills

Brilliant Business


Published: 5th December 2014
Ships: 7 to 10 business days
7 to 10 business days
RRP $24.95

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Published: 20th January 2015
Format: ePUB

Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.

So how can you make sure other people understand you and that you respond appropriately to other people? Whether it’s giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time!

  • Explain yourself clearly, and get your point across easily
  • Know what to say to help others open up to you
  • Feel confident about communicating with a wide range of people

  • Part 1
  • Chapter 1 What is communication? Knowing your communication style
  • Chapter 2 Confident communication
  • Chapter 3 Active listening and skilful questioning
  • Chapter 4 Reading between the lines; feelings, emotions and attitudes
  • Chapter 5 What to say, how to say it.
  • Chapter 6 Put it in writing
  • Part 2
  • Chapter 7 Putting it into practice

ISBN: 9781292081076
ISBN-10: 1292081074
Series: Brilliant Business
Audience: General
Format: Paperback
Language: English
Number Of Pages: 192
Published: 5th December 2014
Publisher: Pearson Education Limited
Country of Publication: GB
Dimensions (cm): 21.9 x 13.4  x 1.1
Weight (kg): 0.23
Edition Number: 1
Edition Type: Revised