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When Generations Collide : Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work - Lynne C. Lancaster

When Generations Collide

Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work


Published: 13th October 2009
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If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.

  • Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.
  • Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life.
  • Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent.
  • Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape.

This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's high performance workplace . . . where at any age, productivity is what counts.

“Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case.”

Introduction: How this Book Came to Be ---- Part I. Who Are the Generations and Why Do They Collide? 1. Generational Turbulence --- 2. From World War II to the World Wide Web --- 3. The Tie-Dyed Preppy --- 4. 364Race, Religion, Gender ... What Next? Part II. Putting the Generations to Work. 5. What Do You Want to Be When You Grow Up? --- 6. From a Gold Clock to Founders' Stock --- 7. Scoring a Perfect "10" on the Balance Beam --- 8. Sitting on a Porch Swing Drinking Metamucil? --- 9. Is Fun Really the "F-Word"? ---- Part III. Recruiting the Generations. 10. Finders Keepers --- 11. Why Would Anyone Want to Work for You? --- 12. Ready, Aim, Hire! --- 13. Diamonds in the Rough --- 14. Here's Your Boss and Benefits; There's the Bathroom ---- Part IV. Retaining and Managing the Generations. 15. The Solid Oak Door has Become a Revolving One --- 16. Is No News Really Good News? --- 17. The School Bell is Ringing More Loudly Than Ever --- 18. "I Once Diapered Somebody Who's Now My Boss's Age" --- 19. Minding Your Generational Ps and Qs --- 20. Connecting Over the Kung Pao ---- Part V. Where Do We Go from Here? 21. Are We There Yet?

ISBN: 9780061755897
ISBN-10: 0061755893
Audience: General
Format: ePUB
Language: English
Number Of Pages: 384
Published: 13th October 2009
Publisher: HarperCollins Publishers Australia