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Communication Skills : Stepladders to success for the professional - Richard Ellis

Communication Skills

Stepladders to success for the professional


Published: 1st May 2009
Format: PDF
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Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but active engagement.The volume has wide coverage - from making presentations, producing a concise CV and negotiating and asserting to debate on current issues of the real effectiveness of e-mail and PowerPoint versus face-to-face communication: issues very relevant to the contemporary work place. Ellis draws from experiences in his own successful communications training and consultancy business, making Communication Skills the essential aid to career advancement.

"The title disguises the wealth of useful information contained in this marvellous book...an impressive tour of the whole field of communications both for the unpractised and those of us with more experience." - Charles Cook, Journal of the English Speaking Board, Vol. 36, No. 1.

1. 'Introduction to New Edition' - Page 9 - Richard Ellis 2. 'Skills Development' - Page 21 - Richard Ellis 3. 'Interpersonal Skills' - Page 25 - Richard Ellis 4: Before You Start Communicating: Your Audience' - Page 27 - Richard Ellis 5. 'Listening and Interviewing' - Page 31 - Richard Ellis 6. 'Being Interviewed' - Page 43 - Richard Ellis 7. 'That Favourite - The Telephone' - Page 57 - Richard Ellis 8. 'Assertiveness, Styles of Communication and Managing Conflict' - Page 61 - Richard Ellis 9. 'Negotiation' - Page 79 - Richard Ellis 10. 'Communication in Groups' - Page 85 - Richard Ellis 11. 'Communicating In and Out of the Chair' - Page 93 - Richard Ellis 12. 'Communicating on your Feet: Presenting Yourself to Others' - Page 109 - Richard Ellis 13. 'Communication via the Keyboard: The Ingredients of Effective Writing' - Page 131 - Richard Ellis 14. 'The Process of Writing' - Page 157 - Richard Ellis 15. 'Specific Types of Writing' - Page 167 - Richard Ellis 16. 'Creativity in your Communication' - Page 187 - Richard Ellis 17. 'Keeping up the Progress' - Page 195 - Richard Ellis

ISBN: 9781841502496
ISBN-10: 1841502499
Audience: Professional
Format: PDF
Language: English
Published: 1st May 2009
Publisher: Intellect Books
Country of Publication: GB
Edition Number: 2