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Designing Telehealth for an Aging Population : A Human Factors Perspective - Neil Charness

Designing Telehealth for an Aging Population

A Human Factors Perspective

Paperback Published: 11th October 2011
ISBN: 9781439825297
Number Of Pages: 111

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As simple and straightforward as two health professionals conferring over the telephone or as complex and sophisticated as robotic surgery between facilities at different ends of the globe, telehealth is an increasingly frequent component in healthcare. A primer on the human factors issues that can influence how older adults interact with telehealth systems, Designing Telehealth for an Aging Population: A Human Factors Perspective examines the new ways patients and healthcare providers communicate to achieve the same or better outcomes than with traditional face-to-face healthcare.

The authors examine older adult capabilities and provide standards and guidelines for telehealth design, enlivened by clinical examples and tutorials on human factors methodologies. They take a systematic look at how the use of human factors principles can facilitate the successful development, deployment, and maintenance of telehealth technology to better serve the aging population.

The authors have carefully stayed away from academic writing, distilling their experience in the form of basic observations and principles drawn from their work. They include suggested readings at the end of each chapter that supply the research underpinning their recommendations. The first reference to cover older adult users in an area that will only get bigger, this book sets itself apart by providing focused coverage of the human factors issues specific to aging populations and practical advice on how to accommodate them.

Prefacep. ix
Acknowledgmentsp. xi
Authorsp. xiii
Introduction and Purpose of This Volumep. 1
Definitions of Telemedicine and Telehealthp. 1
Human Factors and Ergonomics: Definitionsp. 3
Person-Environment Fit: Why a Human Factors Approach Is Helpfulp. 4
Errorp. 6
Demographics of Health Care Utilization by an Aging Populationp. 6
Population Aging and Health Care Profession Agingp. 8
Plan for the Bookp. 10
Suggested Readingsp. 10
Know the Health Care Userp. 11
. Perceptionp. 11
Visionp. 11
Hearing and Balancep. 13
Hearingp. 13
Balancep. 14
Touch/Hapticsp. 15
Cognitionp. 15
Speed of Processingp. 16
Attentionp. 17
Psychomotor Performancep. 18
Anthropometricsp. 18
Attitudesp. 20
Issues of Disabilityp. 21
Recommendationsp. 23
Guidelines for Visionp. 23
Guidelines for Hearingp. 23
Guidelines for Cognitionp. 24
Guidelines for Motor Performancep. 24
Guidelines for Attitudesp. 24
Suggested Readingsp. 24
Health Care Environments and Their Characteristicsp. 25
Telemedicine Clinic Designp. 25
Start with a Planp. 26
Placing the Equipmentp. 26
Room Locationp. 27
Environmental Considerationsp. 27
Lighting in the Telemedicine Roomp. 28
Other Room Design Considerationsp. 28
Video and Audio Issuesp. 29
Homesp. 29
Connectivityp. 30
Lightingp. 33
Suggested Readingsp. 33
Telemedicine Fields and Human Factors Issuesp. 35
Teleradiologyp. 35
Teleradiology and Older Patientsp. 35
Issues for the Teleradiologistp. 36
Telepathologyp. 37
Acquiring Pathology Samples and the Patientp. 38
Teledermatologyp. 38
Modes of Conducting Teledermatology Consultsp. 38
What the Patient Needs to Know about Teledermatologyp. 38
What the Clinician Needs to Knowp. 39
Some Technical Issuesp. 40
Teleophthalmologyp. 41
Patients and Teleophthalmologyp. 41
Acquiring and Interpreting Teleophthalmology Imagesp. 41
Telesurgeryp. 42
Anesthesia and Older Adultsp. 43
Surgeon Training with Robotic Devicesp. 43
Telerehabilitationp. 44
Factors to Consider in Telerehabilitation Consultsp. 44
Environmental Factorsp. 45
Some Interesting Applicationsp. 45
Telehapticsp. 46
Telemental Healthp. 46
Diagnostic Accuracyp. 47
Treatment Effectivenessp. 48
Home Telehealth and Remote Monitoringp. 49
Mobile Health Applicationsp. 49
Installing Devices in Patients' Homesp. 49
Device Operation Considerationsp. 50
Privacy and Securityp. 51
Maintenance of Home Health Devicesp. 51
Personal Health Recordsp. 52
Summaryp. 54
Suggested Readingsp. 54
Standards and Guidelinesp. 57
The American Telemedicine Association and Standardsp. 57
Core Standards for Telemedicine Operationsp. 58
Administrative Standardsp. 58
Telemedicine Ethicsp. 58
Clinical Guidelines and Standardsp. 59
Technical Standardsp. 59
ATA Guidelinesp. 60
National and International Standards and Guidelinesp. 60
Suggested Readingsp. 61
Tutorials on Usability Testing, Setting up Diagnostics, and Health Status Monitoringp. 63
Usability Testingp. 63
Recommendationsp. 68
Setting up Diagnosticsp. 68
Issues in Health Status Monitoringp. 76
Reliable Detectionp. 76
The Problem of False Alarmsp. 78
Suggested Readingsp. 79
Tutorial on Conducting Focus Groupsp. 81
What Are Focus Groups?p. 81
Getting Startedp. 82
Conducting the Sessionp. 84
After the Sessionp. 85
Suggested Readingp. 86
The Future, Resources, and Conclusionsp. 87
Keeping the Promise of Human Factors Engineering: Promoting Efficiency, Safety, and Comfortp. 87
The Future: Smart Homes, Remote Monitoring, and Treatmentp. 87
Associations Devoted to Human Factors and Telehealthp. 89
Conclusionp. 89
Suggested Readingsp. 90
Indexp. 91
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781439825297
ISBN-10: 1439825297
Series: Human Factors & Aging
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 111
Published: 11th October 2011
Publisher: Taylor & Francis Inc
Country of Publication: US
Dimensions (cm): 22.86 x 15.24  x 0.64
Weight (kg): 0.2
Edition Number: 1

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