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Delivering Happiness : A Path to Profits, Passion, and Purpose - Tony Hsieh

Delivering Happiness

A Path to Profits, Passion, and Purpose

Paperback

Published: 19th March 2013
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Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it.

  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

ISBN: 9780446576222
ISBN-10: 0446576220
Audience: General
Format: Paperback
Language: English
Number Of Pages: 272
Published: 19th March 2013
Publisher: Little, Brown & Company
Country of Publication: US
Dimensions (cm): 22.9 x 15.2  x 2.0
Weight (kg): 0.32
Edition Number: 1