Dealing with People You Can't Stand, Fourth Edition

How to Bring Out the Best in People at Their Worst

By: Rick Brinkman, Rick Kirschner

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Paperback | 19 June 2024 | Edition Number 4

At a Glance

Paperback
448 Pages

Dimensions(cm)
22.23 x 14.61 x 3.18

Paperback

RRP $38.95

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The classic guide to bringing out the best in people at their worstâ"fully updated for a world thatâs meaner, nastier, and more polarized than ever

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we canât standâ"not fewerâ"and, too often, if we arenât yelling at each other, weâve just quit talking altogether.

The global bestseller Dealing with People You Canât Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time. You'll learn how to get along and get things done when youâre dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Brand-new chapters cover:

Narcissism
Polarization
Remote work
Meetings
Video communication
Social media communication
Communicating with relatives

The authors explain how to use sophisticated listening techniques to unlock the doors to othersâ hearts and minds; turn conflict into cooperation by reducing the differences between us; and mitigate the destructive behavior of all types of difficult people.

Whether youâre dealing with a manager who wonât let you get a word in edgewise in a virtual or hybrid meeting, a coworker who holds beliefs you find extreme, a family member who doesnât respect your boundaries, or trolls on social media, Dealing with People You Canât Stand provides the tools for bringing out the best in people at their worst.

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