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Dealing With Difficult People : Collins Business Secrets - David Brown

Dealing With Difficult People

Collins Business Secrets

Paperback Published: 27th May 2010
ISBN: 9780007346776
Number Of Pages: 128

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The tricks that experts and top professionals use to overcome difficult people.

Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can't
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don't like

ISBN: 9780007346776
ISBN-10: 0007346778
Series: Collins Business Secrets
Audience: General
Format: Paperback
Language: English
Number Of Pages: 128
Published: 27th May 2010
Publisher: HarperCollins Publishers
Country of Publication: GB
Dimensions (cm): 12.9 x 19.5  x 0.9
Weight (kg): 0.13