CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
Audience: English as a Second Language (ESL)
Number Of Pages: 64
Published: 21st June 2010
Publisher: Cambridge University Press
Country of Publication: GB
Dimensions (cm): 29.7 x 21.0 x 0.1
Weight (kg): 0.19