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Contact Us! Coursebook with Audio CD : Call Center English Skills - Jane Lockwood

Contact Us! Coursebook with Audio CD

Call Center English Skills

Book with Other Items

Published: 21st June 2010
Ships: 7 to 10 business days
7 to 10 business days
RRP $93.99
$76.50
19%
OFF

CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries.

The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

ISBN: 9780521124737
ISBN-10: 0521124735
Audience: English as a Second Language (ESL)
Format: Book with Other Items
Language: English
Number Of Pages: 136
Published: 21st June 2010
Publisher: CAMBRIDGE UNIV PR
Country of Publication: GB
Dimensions (cm): 29.21 x 20.83  x 0.51
Weight (kg): 0.42