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Communications Toolkit : 3rd Edition - Jane Grellier

Communications Toolkit

3rd Edition


Published: 30th January 2014
In Stock. Ships today or next business day from Australia
RRP $69.95

Booktopia Comments

Australian Catholic University - St Patricks
Curtin University - Bentley
Deakin University
Deakin University - Geelong Waterfront
Edith Cowan University - Bunbury
Edith Cowan University - Mount Lawley
Flinders University
Griffith University - Gold Coast
Southern Cross University - Coffs Harbour
Southern Cross University - Lismore
University of Newcastle - Callaghan
University of Notre Dame - Darlinghurst
University of Notre Dame - Fremantle
Victoria University - Footscray Park

Product Description

The Communication Skills Toolkit is a valuable and practical resource guide to enable students to develop effective communication skills.

The text is divided into five easy-to-follow sections to help students to, make a successful transition to tertiary studies, develop effective research skills for their discipline, approach academic writing with confidence, refine their writing skills, and enhance their face-to-face communication experience.


  • How to Spot and How to Fix features help students easily identify and fix common communication mistakes
  • Hints and Tips throughout the text for more effective communication
  • Activities throughout the text allow students to practise and develop their communication skills as individuals and in group situations
  • Useful checklists help students find relevant information quickly and easily
  • Weblinks to useful communication tools online
  • Student companion website with interactive quizzes, web references and useful checklists

New to the Edition
  • Now addresses recently introduced Tertiary Education Quality Standards Agency (TEQSA) requirements
  • New Critical and reflective questions to help student help consolidate their learning at the end of each chapter
  • Updated student communication examples to include a wider range of disciplines and more visual examples of communication
  • New Teacher’s Handbook to guide academics on getting the most out of the book for their students
  • New Chapter 17 Where to from here? Covers how students can use what they’ve learnt beyond the first year of their course

About the Author

Jane Grellier has coordinated the Communication Skills program in the Faculty of Media, Society and Culture since 2000. She began working life as a secondary English teacher, and then worked as a curriculum developer and educational writer in the fields of English and literacy. The Communication Skills program Jane coordinates is offered to 1600 students, mainly first-year students, in three Divisions of the university in order to develop the skills they will need for success at university – skills in information literacy, academic writing, oral presentations and teamwork. Her research interests include the teaching of writing and discipline-specific literacies.

Veronica Goerke works at Curtin University as Manager of Teaching Development, and is a lecturer in Curtin Teaching and Learning. Veronica helps to lead and support the enhancement of course and teaching quality across the university.


An must to have when beginning your University studies.


This book offers practical, Plain English advice for those who wish to take the next step in the written communication. There are many examples of writing; from reflective to essay, report to para-phrasing and even, how to plan and progress through a Thesis. You would be wise to invest in a copy.

Sydney Australia


Perfect for Uni starters or for those who need help writing.


Love this book. I use it every week for uni and it has helped me to understand my studies so much better. As well as provide insight and tips to be a more effective student at uni and tips to improve my academic writing.

Melbourne AU


Very informative, great as a study tool!


This book is most useful when returning to study after a long time. Good for Mature Age Students.

Geelong Victoria Australia


Required for class, but still good.


Not something that I would normally buy , but it was on the required reading list for one of my units. Very well set out and easy to understand.

Melbourne, AU


Clearly written text book


Student text book



Communications Toolkit

4.2 5


Table of Contents
Section 1 – Transition to tertiary studies
1. Making the transition
2. Developing effective study skills

Section 2 – Research skills
3. Identifying appropriate resources
4. Evaluating your resources
5. Referencing

Section 3 – Academic writing
6. Approaches to writing
7. Reflective writing
8. Report writing
9. Academic essay writing
10. Other tertiary genres

Section 4 – Refining your writing
11. Two principles of good academic writing
12. Grammar, punctuation and spelling

Section 5 – Face-to-face communication
13. Interpersonal skills
14. Intercultural communication
15. Teamwork
16. Oral presentations
17. Where to from here?

ISBN: 9780170243612
ISBN-10: 0170243613
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 280
Published: 30th January 2014
Publisher: Cengage Learning Australia
Country of Publication: AU
Dimensions (cm): 24.5 x 17.5  x 1.0
Weight (kg): 0.42
Edition Number: 3
Edition Type: Revised