<b>Improve communication skills and watch productivity soar!</b> <p> In today’s fast-paced, sound byte world, effective communication is still the foundation of organization success. Clear communication helps to develop interpersonal understanding and enhances a person’s ability to understand and solve complicated problems. Work teams, in particular, rely on their members to communicate effectively. <p> Despite this obvious need, communication inside and outside of organizations is frequently ineffective. Two difficulties are often the culprits: sharing information and finding common ground. <p> <i>The Communication Skills Profile</i> was designed to help people who want to gain a thorough knowledge of the processes of communication and to improve their effectiveness as communicators. It focuses on two main areas essential for effective communication: <ul> <li> <div align="left"><i>Expressing</i> one’s opinions effectively</div> <li> <div align="left"><i>Listening</i> to and understanding others</div> </ul> <p> After completing the 48-item self assessment and scoring the responses, participants are instructed to draw up an individual profile based on the author's six-axis model. Each axis in the model corresponds to one of the six essential aspects of effective communication. <p> <b>Participants will learn how to:</b> <ul> <li> <div align="left">Slow down their thought process</div> <li> <div align="left">Make themselves understood</div> <li> <div align="left">Test their conclusions</div> <li> <div align="left">Listen constructively</div> <li> <div align="left">Get to the bottom of things without interrogating</div> <li> <div align="left">Explore disagreement</div> </ul> <p> Everything you need to conduct a successful 2- to 3-hour communications training module is inside this single workbook. Purchase one copy for yourself and one copy for each participant. The workbook includes: <ul> <li> <div align="left">A 48-item questionnaire (takes approximately 10-20 minutes to complete)</div> <li> <div align="left">Scoring instructions (scoring takes approximately 10-15 minutes to complete)</div> <li> <div align="left">Profile interpretation and analysis</div> <li> <div align="left">Action planning guide</div> </ul> <p> Both individuals and groups will find the <i>Communication Skills Profile</i> to be extremely useful and informative. Individuals will be able to identify areas for improvement; groups can use the tool to assess both individual team members as well as the group as a whole. All participants will be given the opportunity to develop the skills to listen and convey important information clearly and effectively!
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1 The Questionnaire.
2 The Bases of Communication and Dialogue.
3 Predicting Individual Results.
4 Scoring the Communication Skills Profile.
5 Interpretation and Analysis.
6 Action Planning.
8 Notes for Work Groups.
Number Of Pages: 64
Published: 24th June 1997
Publisher: John Wiley & Sons Inc
Country of Publication: US
Dimensions (cm): 27.75 x 20.55 x 0.49
Weight (kg): 0.27
Edition Number: 1