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Communicating at Work - Tony Alessandra

Communicating at Work

Paperback Published: 16th August 1993
ISBN: 9780671788551
Number Of Pages: 272

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In today's competitive workplace, your ability to communicate is your most important business skill.

This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead.

Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, "Communicating at Work" can help you be more effective, get more of what you want out of work, and improve your chances for success.

Contents Introduction
Interpersonal Communication
Future Perfect Communication
Personal Communication Styles
The Four Styles
Communicating with the Four Styles
Verbal Communication
Active Listening
The Art of Asking Questions
Making Sure with Feedback
Conflict Resolution
Nonverbal Communication
Projecting a Powerful Image
The Power of Nonverbal Communication
It's How You Say It
Communicating Through Spatial Arrangements
How Your Use of Time Talks
Group Communication
Presentation Power
Meeting Magic
Conducting Powerful Meetings
Written Communication
Putting Yourself Ahead of the Pack
It's a Matter of StyleWrap Up: Putting It All Together
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780671788551
ISBN-10: 0671788558
Audience: General
Format: Paperback
Language: English
Number Of Pages: 272
Published: 16th August 1993
Publisher: Simon & Schuster
Country of Publication: US
Dimensions (cm): 21.4 x 14.0  x 1.8
Weight (kg): 0.36
Edition Number: 1