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Coaching People : Expert Solutions to Everyday Challenges - Harvard Business School Press

Coaching People

Expert Solutions to Everyday Challenges

By: Harvard Business School Press (Compiled by)

Paperback Published: 1st January 2007
ISBN: 9781422103470
Number Of Pages: 69

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Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels.

Mentor's Message: Coaching as a Lifelong Processp. ix
Coaching: The Basicsp. 1
What Is Coaching?p. 3
What coaching is and what coaching is notp. 4
Coaching with Purposep. 5
When should coaching take place?p. 6
How to Know When to Coachp. 9
Observingp. 10
How to Develop Coaching Skillsp. 19
Listen activelyp. 21
Ask questionsp. 22
Advocate for your opinionsp. 24
Give feedback as a coachp. 25
Receive feedback as a coachp. 27
Build agreementp. 28
How to Manage a Coaching Sessionp. 31
Prepare for the coaching sessionp. 32
Conducting the coaching sessionp. 33
Develop an action planp. 34
Coach beyond the sessionp. 37
How to Customize Your Coachingp. 39
Selecting a coaching stylep. 40
Combine the roles of evaluator and coachp. 43
Tips and Toolsp. 47
Tools for Coaching Peoplep. 49
Test Yourselfp. 57
Answers to test questionsp. 60
To Learn Morep. 63
Sources for Coaching Peoplep. 69
Notesp. 71
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781422103470
ISBN-10: 1422103471
Series: Harvard Pocket Mentor
Audience: General
Format: Paperback
Language: English
Number Of Pages: 69
Published: 1st January 2007
Country of Publication: US
Dimensions (cm): 17.8 x 12.7  x 0.76
Weight (kg): 0.1

Earn 35 Qantas Points
on this Book