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Coaching For Improved Work Performance (Revised) : Management & Leadership - Ferdinand Fournies

Coaching For Improved Work Performance (Revised)

Management & Leadership

Paperback Published: 15th November 1999
ISBN: 9780071352932
Number Of Pages: 256

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Managing employees in today's rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies's classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.
In this book, you'll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You'll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies's latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for

So What Does All This Mean?
The Theories You Can and Can't Use
An Alternative to Psychoterapy
A Theory You Can Put to Practical Use
Avoiding the Communication Problem
A Practical Approach to Managing People in Business
The Magic of Feedback
Coaching Analysis
Coaching: The Face-to-Face Discussion
But What If It Doesn't Work?
Coaching Cases
The Requirements for You to Be Successful in Eliminating Employees'
Unsatisfactory Performance
Answers for Critical Questions and Problems
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780071352932
ISBN-10: 0071352937
Series: Management & Leadership
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 256
Published: 15th November 1999
Publisher: McGraw-Hill Education - Europe
Country of Publication: US
Dimensions (cm): 23.0 x 15.3  x 2.1
Weight (kg): 0.39
Edition Number: 3
Edition Type: Revised