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Changing Welfare Services : Case Studies of Local Welfare Reform Programs - Michael J. Austin

Changing Welfare Services

Case Studies of Local Welfare Reform Programs

Paperback

Published: 29th June 2004
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Contains field-tested techniques to enhance the effectiveness of your local social services
Changing Welfare Services: Case Studies of Local Welfare Reform Programs describes promising programs and practices that have emerged in the United States since the enactment of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996. Using case studies, this reference provides important lessons that will help social service directors and staff to develop strategies that will improve local welfare-to-work services. This casebook focuses on the agencies rather than the welfare population, emphasizing the guiding values of these agencies and the lessons they learned.
Changing Welfare Services explores new approaches to service delivery, with emphasis on removing barriers to work force participation and promoting self-sufficiency through support services. The case studies involve programs focused on working with the community by developing partnerships with local organizations to provide better services. This text emphasizes the organizational changes--such as the development of new training programs, merging employment and social service agencies, and restructuring agency programs to foster collaboration between child welfare services and welfare-to-work programs--that were successful strategies used to implement welfare reform.
In Changing Welfare Services, you will learn about: the Connections Shuttle and the Guaranteed Ride Home Program--transportation services for welfare-to-work participants the Exempt Provider Training Program-- trains Temporary Assistance to Needy Families (TANF) participants and others to launch and improve their own high-quality child care businesses co-location of support services--situating mental health and substance abuse services near the social services agency so TANF participants can make a single visit for all necessary services the Family Loan Program--helps low-income families deal with large or unexpected one-time expenses the JobKeeper Hotline--provides round-the-clock counseling, crisis intervention, and referral services to help participants stay employed and much more Changing Welfare Services shows how these agencies discovered new ways to serve the needs of low-income residents and offers you a variety of inventive techniques for improving your own agency's support for welfare recipients. Enhanced with tables, figures, and appendixes, this practitioner-oriented casebook is a much-needed complement to the many quantitative studies of the welfare population. This book is a valuable resource for state and local human service administrators and staff, policymakers, and university faculty and students of public policy.

Forewordp. xi
Acknowledgmentsp. xv
Introductionp. xvii
An Overview of Welfare Reform Implementation and Practice
Implementing Welfare Reform and Guiding Organizational Changep. 3
Overview of Innovative Programs and Practicesp. 27
Redefining Service Delivery
Removing Barriers to Workforce Participation
Connections Shuttle: Transportation for CalWORKs Participantsp. 53
The Guaranteed Ride Home Program: Transportation Services for Welfare-to-Work Participantsp. 65
Training Exempt Providers to Deliver High-Quality Child Care Programsp. 77
Integrating Mental Health and Substance Abuse Services into a County Welfare-to-Work Programp. 91
Self-Sufficiency Support Services
Combining Business with Rehabilitation in a Public Work Center for Disabled and Low-Income Participantsp. 103
The Family Loan Program As a Public-Private Partnershipp. 117
The Adopt-A-Family Program: Building Networks of Supportp. 131
Utilizing Hotline Services to Sustain Employmentp. 143
Hiring TANF Participants to Work in a County Human Services Agencyp. 153
Promoting Self-Sufficiency Through Individual Development Accounts (IDAs)p. 165
Enhancing Community Partnerships
Neighborhood Partnerships
Fostering Neighborhood Involvement in Workforce Development: The Alameda County Neighborhood Jobs Pilot Initiativep. 189
Neighborhood Self-Sufficiency Centersp. 217
Community-Wide Partnerships
A Community Partnership Approach to Serving the Homelessp. 231
Wraparound Services for Homeless TANF Families Recovering from Substance Abusep. 251
Building a Coalition of Nonprofit Agencies to Collaborate with a County Health and Human Services Agencyp. 267
Collaborative Partnerships Between a Human Services Agency and Local Community Collegesp. 285
Promoting Agency Restructuring
Introducing Organizational Development (OD) Practices into a County Human Service Agencyp. 297
Preparing Human Service Workers to Implement Welfare Reform: Establishing the Family Development Credential in a Human Services Agencyp. 317
Merging a Workforce Investment Board and a Department of Social Services into a County Department of Employment and Human Servicesp. 339
Blending Multiple Funding Streams into County Welfare-to-Work Programsp. 353
Crossover Services Between Child Welfare and Welfare-to-Work Programsp. 363
Conclusion and Future Considerations
Managing Out: The Community Practice Dimensions of Effective Agency Managementp. 379
Indexp. 395
Table of Contents provided by Rittenhouse. All Rights Reserved.

ISBN: 9780789023148
ISBN-10: 0789023148
Series: Haworth Health and Social Policy
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 456
Published: 29th June 2004
Publisher: Taylor & Francis Inc
Country of Publication: US
Dimensions (cm): 20.96 x 15.24  x 3.18
Weight (kg): 0.68
Edition Number: 1