Call Center Connections

Keys to Produce Successful Customer Service Outcomes

Author: Peter Lyle DeHaan

Narrated by: Digital Voice Maxwell G

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Running a call center is hard. But it can also be rewarding.

Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes.

Experience a thriving center operation and become a leader in customer service with Call Center Connections.

Benefits:

Boost staff morale and appreciation
Create a positive customer experience
Improve leadership skills and strategies

What's inside:

Learn how to find the perfect call center manager
Explore the benefits of using home-based agents
Discover the impact of artificial intelligence on call centers

Written by call center veteran and publisher of Connections Magazine, Peter Lyle DeHaan, PhD, this book offers practical insights and tips from his extensive industry experience.

Discover: