Business Strategist

Turning Tribal Conflict Into Negotiated Peace

By: Peg C Neuhauser

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Paperback | 30 July 2019 | Edition Number 5

At a Glance

Paperback
240 Pages

Edition Type
New edition

Dimensions(cm)
23.39 x 15.6 x 1.52

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When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare -- those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations -- and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.

Industry Reviews

"This is an extremely insightful and practical book on a pervasive managerial problem."--Steve Shortell, Kellogg Graduate School of Management, Northwestern University"Helpful, informative, and entertainingly conveyed."--Marilyn Yarbrough, University of Tennessee

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