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Business Coaching in Easy Steps : Maximizing Personal Performance : In Easy Steps - Jon Poole

Business Coaching in Easy Steps : Maximizing Personal Performance

In Easy Steps

By: Jon Poole


Published: 8th September 2009
Ships: 3 to 4 business days
3 to 4 business days

All managers of people have a responsibility for getting the very best possible performance from their staff. From a business's perspective, gaining excellent performance from its people clearly translates into better performance of the business. From a motivational point of view, the majority of managers spend too much time directing and too little time motivating and developing those that work for them. Regular one-to-one coaching can help managers really understand their staff and ensure they get the very best performance from them.

This book provides a simple yet comprehensive approach to coaching in the workplace described using a step-by-step process from A through to E. In addition, it explains many of the supporting skills such as questioning, listening and goal setting - all of which are essential skills for coaching but also extremely useful stand-alone skills for all managers to master.

About the Author

Jon Poole has been a development specialist for more than 20 years, running his own development practice for the past 10 years.

During this time Jon has developed a coaching model in conjunction with top sporting names (for example past England cricket captain Graham Gooch), taking trusted coaching methodologies from the world of sport and applying them within a sound business context. This model has been the basis of highly popular and successful workshops he has run for managers at all levels.

He also has first hand experience of having personally coached many senior managers over the past 20 years in the commercial, public and not-for-profit sectors. His pragmatic approach to leadership has helped bring on many top leaders through coaching as well as through his highly practical leadership development programmes.

What is Coaching?p. 7
Coaching in Sportp. 8
The Coach in Businessp. 10
Benefits of Coachingp. 11
Coaching Stylesp. 12
Levels of Learningp. 14
What can be Coached?p. 15
To Coach or Not to Coach?p. 16
The Alternativesp. 17
Coaching Applicationsp. 18
Learning Stagesp. 20
Summaryp. 22
The Coaching Relationshipp. 23
The Coach and Performerp. 24
The Coach's Rolep. 25
The Manager as Coachp. 26
Understanding the Benefitsp. 28
The Performer's Perspectivep. 30
Measuring Successp. 31
Summaryp. 32
Preparing to Coachp. 33
Choosing a Locationp. 34
Coaching Off Sitep. 35
Managing Interruptionsp. 36
Timingp. 37
Body Languagep. 38
Before the First Sessionp. 40
Summaryp. 42
The Coaching Processp. 43
It's as Easy as A-B-Cp. 44
A is forp. 46
The Benefits of Aspirationsp. 48
Asking for Aspirationsp. 49
B is forp. 50
Asking for Building Blocksp. 51
Listing Them Allp. 52
Focusing on Onep. 53
C is forp. 54
Getting the Detailp. 56
D is forp. 58
More About Solutionsp. 60
E is forp. 62
Dealing with Blockagesp. 64
The Next Meetingp. 65
F is forp. 66
Summaryp. 68
Supporting Skillsp. 69
Questioningp. 70
Open and Closed Questionsp. 71
High-gain Questionsp. 72
Keeping it Conversationalp. 74
Leading Questionsp. 75
Questioning to Focusp. 76
More on Questioningp. 78
Listeningp. 79
Body Languagep. 80
Barriers to Listeningp. 82
Active Listeningp. 83
Reflectingp. 84
Summarizing Examplesp. 85
Taking Notesp. 86
Mind Mappingp. 88
Summaryp. 90
Setting Goalsp. 91
Goals in Coachingp. 92
Why Set Goals?p. 93
Goal-setting Modelsp. 94
Smartp. 95
Marc and Other Derivativesp. 96
Smart in Coachingp. 97
Reactions to Goalsp. 98
Personality and Goalsp. 99
Smart in Sport?p. 100
Visualizationp. 102
Using Visualizationp. 104
Goal-setting Examplesp. 106
Summaryp. 108
Ongoing Coachingp. 109
Reviewing Progressp. 110
Transfer to the Real Worldp. 111
Reviewing Currentp. 112
Dealing with Slow Progressp. 113
Changing Plansp. 114
The Next Building Blockp. 115
Starting the Process Againp. 116
Follow-up Meeting Formatp. 118
The Ongoing Relationshipp. 120
Evaluating Progressp. 122
Evaluation in Practicep. 124
Observing Your Coacheep. 125
Summaryp. 126
The Second Dimensionsp. 127
About the 2nd Dimensionsp. 128
The Coaching Environmentp. 130
Using the 2nd Dimensionsp. 132
Aspirationsp. 134
Dealing with Differencesp. 136
Building Blocksp. 138
Currentp. 140
Developmentp. 142
Energizep. 144
Follow upp. 146
Putting it All Togetherp. 148
Summaryp. 150
Coaching Applicationsp. 151
Self-Coachingp. 152
Mentoringp. 154
Business Consultingp. 156
More Business Consultingp. 158
Career Change
The External Coachp. 162
Remote Coachingp. 164
Bringing in Coachingp. 166
Embedding into the Culturep. 168
Difficult Scenariosp. 170
Some Final Tipsp. 172
Next Stepsp. 173
What Next?p. 174
Coach Yourselfp. 176
Coaching Processp. 178
Development Actions Logp. 179
Development Actions Listp. 180
Simple Analysis Toolsp. 181
Transferable Skillsp. 182
Valuesp. 183
Author's Websitep. 184
Other Useful Websitesp. 185
Further Readingp. 186
Indexp. 187
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781840783841
ISBN-10: 1840783842
Series: In Easy Steps
Audience: General
Format: Paperback
Language: English
Number Of Pages: 192
Published: 8th September 2009
Publisher: In Easy Steps Limited
Country of Publication: GB
Dimensions (cm): 22.7 x 18.0  x 1.2
Weight (kg): 0.3