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Building the Successful Veterinary Practice, Volume 2 : Programs and Procedures - Thomas E. Catanzaro

Building the Successful Veterinary Practice, Volume 2

Programs and Procedures

Paperback

Published: 16th March 1998
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The second volume of Building the Successful Veterinary Practice shows how to: apply the leadership skills and tools presented in Volume 1 to the veterinary practice of today and tomorrow; integrate leadership into new programs and net producing procedures; create and maintain a successful veterinary practice that will prosper well into the new century. <br> <br> Using the methods explained in this book, veterinarians can: ensure quality health care delivery; provide adequate remuneration to provider, staff, and facility; and establish a clear community role and market niche. <br> <br> An extensive appendix provides fiscal tracking systems, nine types of forms and other net enhancing materials which may be used in total or adapted to specific practice needs.

Preface;
Introduction;
The New American Veterinary Practice: Why It Requires as Much Training as Medicine and Surgery;
New Clients and Their Bond to the Practice: Getting Them and Ensuring Their Return;
Medical Records: Continuity of Care for Pride and Profit;
Using the Program-Based Budgeting Process;
Establishing a Community Market Niche: Internal Promotion Adds Value to Service;
Performance Planning in Lieu of Appraisals: Report Cards Are Dead-Say Thank You Specifically and Often;
The Future Is Leadership: Vision and Belief for Tomorrow;
Appendices: Internal Practice Promotion Ideas;
Recognition Program Inquiry;
Sample Medical Record Forms;
Veterinary Business Plan Development;
Fiscal Report Formats with Sample Budget Format;
Chart of Accounts;
Charts and Graphs for Fiscal Trends Assessment;
Supervisors-Planned Performance System;
Telemarketing Scripts.

ISBN: 9780813823997
ISBN-10: 0813823994
Series: Building the Successful Veterinary Practice : Book 2
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 372
Published: 16th March 1998
Publisher: Iowa State University Press
Country of Publication: US
Dimensions (cm): 24.5 x 19.0  x 2.0
Edition Number: 1