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Beyond the Bottom Line : How to Do More with Less in Nonprofit and Public Organizations - Martin W. Sandler

Beyond the Bottom Line

How to Do More with Less in Nonprofit and Public Organizations

Hardcover Published: 7th May 1998
ISBN: 9780195116120
Number Of Pages: 224

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This book brings to the management of nonprofit organizations and public sector organizations the kind of concepts that have long been applied to commercial firms. Management thinking has long been concentrated on the problems of managing commercial organizations. Authors Sandler and Hudson set out to study the best managed nonprofit and government organizations and to determine what they did to achieve their success. The authors found that there is a close similarity between the management thinking of these organizations and that of profit-making firms. Each type of firm defined who their customers were and how to best serve them. They looked for ways of selling their particular product. They formed partnerships with other organizations in pursuit of their ultimate goals. They encouraged innovation among their workers. They diffused power down through the organizations to the lowest level possible. They created an atmosphere that made their workers feel valued. And they had extensive systems for communicating within and outside the organizations.
The book develops these concepts in separate chapters and describes the organizations the authors study as examples. Sandler and Hudson are experienced writers who have produced a straightforward, non-technical work that analyzes the special problems and concerns that these organizations share and offers a set of effective organizing principles to improve their management.

Industry Reviews

It is an excellent book with much to offer managers in the public service and NGP sectors. * Aslib Book Guide. Vol 63. November 1998. *

James Champy: Foreword Introduction PART I: Challenges 1: The Challenge of Mission 2: The Challenge of Change 3: The Challenge of Managing for Results PART II: Competencies 4: Serving the Customer 5: Selling the Product 6: Forming Effective Partnerships 7: Creating a Climate for Innovation 8: Sharing the Power 9: Valuing People 10: Communication Effectively 11: Conclusion: Putting It All Together Index

ISBN: 9780195116120
ISBN-10: 0195116127
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 224
Published: 7th May 1998
Publisher: Oxford University Press Inc
Country of Publication: US
Dimensions (cm): 24.16 x 16.2  x 2.29
Weight (kg): 0.54