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Beyond Taylorism : Computerization and the New Industrial Relations - Lorraine Giordano

Beyond Taylorism

Computerization and the New Industrial Relations

Hardcover

Published: 25th August 1992
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This book explores two major contemporary changes in corporate reorganization strategies: the impact of computerization on skills and the organization of production; and the role of quality circles in the reorganization of bureaucratic decision-making. It is concerned with labour processes which experience deskilling, reskilling and shifts in the lines of demarcation between occupations. Based on a case study of workers in a US defence plant, the author conducted in-depth interviews with machinists, process engineers, drafters and design drafters - occupations which represent related phases in design and production work. The findings indicate that the impact of computerized automation is complex, contradictory and multi-dimensional. Workers' experiences in quality circles are examined as part of the labour relations within the firm and changes in the structure of managerial decision-making. Quality circles, rather than transforming labour relations toward democratic participation, are managerial strategies to create a decentralized structure to facilitate workers' cooperation in management's goals for efficiency and productivity.

Acknowledgements - Introduction - Methodology - PART 1: AUTOMATION AND THE LABOUR PROCESS - Review of the Literature - Machinists and Automation on the Shopfloor - Merger of Job Classifications and the Reorganization of the Labour Process - Process Engineers - Automation and the Design Process: Drafters - Design Drafters - PART 2: THE 'NEW INDUSTRIAL RELATIONS' - Historical Overview and Review of the Literature - Quality Circles - Conclusions - Appendices - Bibliography - Index

ISBN: 9780333551134
ISBN-10: 0333551133
Series: Computerization and the New Industrial Relations
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 236
Published: 25th August 1992
Publisher: Palgrave Macmillan
Country of Publication: GB
Dimensions (cm): 21.59 x 13.79  x 2.4
Weight (kg): 0.59
Edition Number: 3