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Beyond Knowledge Management - Brian Lehaney

Beyond Knowledge Management

Hardcover Published: 1st July 2003
ISBN: 9781591401803
Number Of Pages: 276

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Beyond Knowledge Management provides a balance of conceptual and practical aspects of Knowledge Management, offering the opportunity for students and practitioners to understand and effectively consider knowledge management approaches in their organizations. Everyday examples are used to lead the reader into the development of Knowledge Management, then further into a conceptual perspective, and finally to the practical application of Knowledge Management in organizations.

Prefacep. v
Introductionp. 1
What Is this Book About?p. 1
What Is Knowledge Management?p. 2
Why has Knowledge Management Arisen?p. 3
Organisations and Knowledge Managementp. 6
Summaryp. 10
Knowledge Management in More Detailp. 12
Some Starting Pointsp. 12
The Rise of Knowledge Managementp. 14
What is Knowledge Management?p. 16
Knowledge Sharing and Communicationp. 19
Knowledge Management and Learning Organisationsp. 23
Intellectual Capitalp. 26
Conclusionsp. 29
Sociotechnical Systems and Knowledge Managementp. 31
Introductionp. 31
Knowledge, Understanding, and Decision-Makingp. 33
Knowledge and Sociotechnologyp. 35
A History of the Sociotechnical Movementp. 37
Communities of Practice and Teams--The Sociotechnical Viewp. 46
A Sociotechnical CoP--The Abbey Nationalp. 52
A Charitable CoPp. 54
Knowledge Management and Sociotechnical Thinkingp. 56
Knowledge and Sociotechnical Systemsp. 61
Xerox Case Studyp. 67
Systems Thinking and Knowledge Managementp. 76
Introductionp. 76
Organisations and Their Managementp. 77
Systems Thinkingp. 78
The Philosophy and Theory of Social Systemsp. 82
Social Theoryp. 96
A Critical Systems Framework for Knowledge Managementp. 106
Discussion and Critiquep. 114
A Future for Knowledge Managementp. 116
Conclusionsp. 118
A Review of Knowledge Management Frameworksp. 120
Introductionp. 120
Generic Review Grid for Knowledge Management Frameworksp. 125
Framework Reviewp. 132
Discussionp. 231
A Framework for Knowledge Managementp. 237
Introductionp. 237
A KM Frameworkp. 240
Conclusionsp. 244
Referencesp. 246
About the Authorsp. 260
Indexp. 262
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781591401803
ISBN-10: 1591401801
Audience: Tertiary; University or College
Format: Hardcover
Language: English
Number Of Pages: 276
Published: 1st July 2003
Publisher: IGI Global
Country of Publication: US
Dimensions (cm): 25.4 x 17.8  x 1.7
Weight (kg): 0.64