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Be My Guest Teacher's Book : English for the Hotel Industry - Francis O'Hara

Be My Guest Teacher's Book

English for the Hotel Industry

Paperback Published: 19th December 2002
ISBN: 9780521776882
Number Of Pages: 66

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Ships in 10 to 15 business days

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

The Check-in
The hotel bedroom
The bathroom, the porter
Services in the hotel
Location of facilities
Room services
Problems and solutions
Taking bar orders
In the restaurant (1)
In the restaurant (2)
Interesting places to visit
Using the phone
The check-outPersonal job filesSpeaking practiceTapescriptsVerb list
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780521776882
ISBN-10: 0521776880
Series: Be My Guest Ser.
Audience: English as a Second Language (ESL)
Format: Paperback
Language: English
Number Of Pages: 66
Published: 19th December 2002
Publisher: Cambridge University Press
Country of Publication: GB
Dimensions (cm): 26.9 x 21.3  x 0.8
Weight (kg): 0.18