Autopoietic Knowledge Systems in Project-Based Companies

By: Kaj U. Dr Koskinen

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Hardcover | 14 October 2010 | Edition Number 1

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250 Pages

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21.59 x 13.97 x 1.6

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All companies draw on resources outside the business, and have to compete with other enterprises to attract these resources. Standard texts on management and organization argue that the best way to get ahead in business is by getting a firm grasp of this external environment, by 'representing' it internally. Kaj Koskinen claims that this is the wrong approach.

He argues that business knowledge doesn't just represent the world outside the company but is a construction of the company and the people working in it. The success of a company depends less on how clearly it represents the external environment than on factors such as institutional memory, a culture of trust and appropriate organizational mechanisms for learning. In short, the most successful companies are those which are what the author calls autopoietic knowledge systems. In this book, he presents a novel scheme for understanding knowledge creation and learning in project-based enterprises. He shows how autopoietic knowledge systems can be built and the benefits they can bring.

All scholars and students of knowledge management will benefit from the radical new approach to business organization presented in this book. It will also be of great interest to knowledge managers looking to understand how they can drive their businesses forward.

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Non-Fiction Business & Management Management & Management Techniques Project Management Operational Research Miscellaneous Items Management of Specific Areas Knowledge Management Business Mathematics & Systems

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Published: 14th October 2010

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List of Figures and Tables	p. x
Foreword	p. xii
About the Author	p. xv
Acknowledgements	p. xvi
Autopoietic Knowledge Systems: An Alternative View of Project-Based Companies	p. 1
Keywords of the book	p. 4
Structure of the book	p. 4
Project Business	p. 6
Project-based companies	p. 7
Project team	p. 9
Project team members	p. 11
Summary	p. 12
Systemic View and Systems Thinking	p. 13
Systems theory and systems	p. 15
Complexity in systems	p. 18
Open and closed systems	p. 21
Boundaries of systems	p. 24
Cybernetics and feedback loops	p. 25
System dynamics and causality	p. 27
Company as a system	p. 29
Summary	p. 31
Autopoiesis	p. 34
Autopoietic systems	p. 35
Structural coupling and self-referential systems	p. 39
Autonomy	p. 41
Simultaneously open and closed systems	p. 42
Observing	p. 46
Organizational autopoiesis	p. 48
Summary	p. 50
Epistemological Assumptions	p. 54
Cognitivist epistemology	p. 55
Connectionist epistemology	p. 55
Autopoietic epistemology	p. 56
Summary	p. 57
Knowledge Dividend	p. 59
Meaning	p. 60
Knowledge	p. 61
Individual knowledge	p. 66
Organizational knowledge	p. 67
Project knowledge	p. 70
Resource, capability, and competence	p. 72
Emotional intelligence and emotional competence	p. 77
Organizational memory	p. 78
Intellectual capital	p. 82
Summary	p. 83
Evolution and Learning	p. 86
Intuition	p. 87
Interpreting and mental models	p. 88
Learning	p. 90
Learning organization	p. 92
Organizational learning	p. 95
Expansive learning seen through activity theory	p. 97
Organizational ecology	p. 98
Socio-cognitive engineering	p. 101
Summary	p. 104
Components of the Project-Based Company When it is Regarded as an Autopoietic Knowledge System	p. 106
Identity	p. 107
Perception of the environment	p. 110
The mechanical project work environment	p. 111
Organic project work environments	p. 112
Semi-mechanical and semi-organic project work environments	p. 113
Strategy and strategic management	p. 114
Knowledge management	p. 117
Knowledge sharing	p. 119
Storytelling	p. 122
Writing	p. 128
Boundary elements and perturbations	p. 129
Interactivity	p. 131
Consciousness	p. 132
Communication	p. 133
Absorptive capacity	p. 134
Media	p. 135
Language and languaging	p. 138
Metaphors	p. 140
Boundary objects	p. 141
Commitment and motivation	p. 145
Creative tension	p. 149
Resistance to change and immunity reactions	p. 150
Information and communication systems	p. 152
Internet	p. 154
Intranet	p. 154
Text-based conferencing	p. 155
Groupware tools	p. 156
Organizational climate and organizational/project culture	p. 157
Values	p. 161
Norms	p. 164
Beliefs, attitudes and assumptions	p. 165
Trust	p. 167
Deterrence-based trust (i.e. calculus-based trust)	p. 170
Role-based trust	p. 170
Knowledge-based trust	p. 171
Identification-based trust	p. 171
Summary	p. 174
Two Major Knowledge Flows	p. 175
Sensing	p. 176
Memory	p. 177
Recursivity	p. 178
Summary	p. 180
The Project-Based Company as an Autopoietic Knowledge System	p. 182
Evolution and learning in the project-based company	p. 183
Improving a project-based company's potential to be an autopoietic knowledge system	p. 186
Summary	p. 188
Epilogue	p. 190
Bibliography	p. 192
Index	p. 219
Table of Contents provided by Ingram. All Rights Reserved.

Autopoietic Knowledge Systems in Project-Based Companies

At a Glance

Hardcover

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You Can Find This Book In

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