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Telephoning in English Audio CD : Cambridge Professional English - B. Jean Naterop

Telephoning in English Audio CD

Cambridge Professional English

Audio CD Published: 1st July 2004

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Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. It is suitable for use in class or for self-study. Telephoning in English develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English.

Unit 1: How can I help you?: Unit 2: Hold the line, please? Unit 3: Getting a quote: Unit 4: Placing an order: Unit 5: Bookings and arrangements: Unit 6: A change of plan: Unit 7 What's the problem?: Unit 8 Handling complaints. Key and tapescripts.

ISBN: 9780521539135
ISBN-10: 0521539137
Series: Cambridge Professional English
Audience: English as a Second Language (ESL)
Format: Audio CD
Language: English
Number Of Pages: 144
Published: 1st July 2004
Publisher: Cambridge University Press
Country of Publication: GB
Dimensions (cm): 13.34 x 12.07  x 0.64
Weight (kg): 0.11
Edition Number: 3
Edition Type: Revised