Organizations are only as productive as the interactions that take place between individuals, teams, and divisions. This audiobook is a short, engaging guide for dramatically improving the quality of these interactions. The four ?keys" that Judith Katz and Frederick Miller provide offer a framework and a common language for creating an open, honest, and supportive workplace, one where people aren't afraid to speak up and where everyone feels respected. The four keys are:
Lean into Discomfort-Be willing to move beyond your comfort zone, and help create an environment where others feel the same way
Listen as an Ally-Try to find ways you can support fellow employee's ideas
Share Your Intent and Intensity-Make it crystal clear how committed you feel to any idea you raise
Share Street Corners-Your perspective (your corner) is only one point of view. Actively encourage people from other ?corners" to offer their perspectives.