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Essential Telephoning in English Audio CD : Cambridge Professional English - Barbara Garside

Essential Telephoning in English Audio CD

Cambridge Professional English

Audio CD

Published: 22nd August 2002
Ships: 7 to 10 business days
7 to 10 business days
RRP $82.99

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit 15: Review.

ISBN: 9780521783910
ISBN-10: 0521783917
Series: Cambridge Professional English
Audience: English as a Second Language (ESL)
Format: Audio CD
Language: English
Number Of Pages: 1
Published: 22nd August 2002
Publisher: Cambridge University Press
Country of Publication: GB
Dimensions (cm): 12.7 x 14.6  x 1.0
Weight (kg): 0.09