Attention All Passengers

"A damning indictment of the airline industry, and the lax oversight and economic and political pressures that are jeopardizing the safety of everyone." —Capt. Chesley "Sully" Sullenberger

A Fast Food Nation for the airline industry, Attention All Passengers is a shocking and important expose revealing the real state of the "friendly skies" in which we fly. Award-winning Consumer Reports travel journalist William McGee, a former editor of the Consumer Reports Travel Letter, spent nearly seven years in airline flight operations management, and what he learned was less than uplifting. From TSA power grabs and an endemic lack of oversight to legislative battles and lobbying boondoggles to antiquated flight patterns and outsourced maintenance workers, the airlines and the government are in cahoots, conspiring to turn a profit any way they can, no matter who has to pay the price. A provocative and hard-hitting call to action, Attention All Passengers will explode all our previous misconceptions about the airline industry.

"This eye-opening book should be required reading for anyone who flies, as well as airline employees and government officials." —Chicago Tribune

"McGee is making a serious and important argument, and he ends with a series of suggestions . . . that reflect both insider knowledge and common sense." —The Boston Globe

"Attention All Passengers deserves to be heeded for its discussion of airline safety. Mr. McGee addresses areas of serious concern that have largely remained off the radar screen." —The Wall Street Journal

"[A] provocative new book... McGee makes a compelling argument that minor annoyances such as baggage fees and shrinking seats are symptoms of deeper problems that are eroding the bottom line and, eventually, the safety of passengers." —Cleveland Plain Dealer