Artech House Technology Management and Professional Developm

Mastering the Transition

By: Michael Aucoin

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Hardcover | 30 June 2002

At a Glance

Hardcover
364 Pages

Dimensions(cm)
23.5 x 15.88 x 3.18

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$289.75

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This text is for engineers looking for help in making a smooth transition to the management team. The author's 20-plus-year perspective indicates that, while most engineers will spend the majority of their careers as managers, most are dissatisfied with the transition. Much of this frustration is the result of lack of preparation and training. This book aims to provide a solid grounding in the critical attitudes and principles needed for success. In this guide, new managers are taught to take on board the attitudes and master the associated skills to excel in, and be satisfied with, the transition to management. The book explains how to communicate more effectively and improve relationships with colleagues. Professionals learn how to use their newly acquired skills to solve immediate problems. Moreover, they are shown how to apply six fundamental principles to their on-going work with engineering teams and management.

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You Can Find This Book In

Non-Fiction Business & Management Management & Management Techniques Project Management Business Studies in General Engineering & Technology Technology in General Engineering in General Entrepreneurship / Start-ups

Preface	p. xix
Acknowledgments	p. xxi
Beginning the Journey	p. 1
Sources of the Problem	p. 3
Describing the Transition	p. 4
Becoming More Social and Human	p. 5
Playing by New Rules	p. 7
Success Principles for the Transition	p. 8
Closure	p. 8
References	p. 9
Selected Bibliography	p. 9
Mastering Relationships	p. 11
Business Is About People	p. 13
Encountering New Challenges in the Transition	p. 14
It Is Not About Technology	p. 15
Nor Is It About the Money	p. 16
Relationships Define Business	p. 17
The Lengthy List of Credits	p. 17
Your Network	p. 19
Closure	p. 21
References	p. 22
Selected Bibliography	p. 22
Why Do People Make Things So Difficult?	p. 23
Personality Types	p. 24
A System for Personality Types	p. 25
Human Idiosyncrasies	p. 28
Closure	p. 31
References	p. 31
Selected Bibliography	p. 32
The Paradox of Control	p. 33
The Hawthorne Studies	p. 34
Develop the "Y" Mindset	p. 35
Facilitate Ownership	p. 38
Delegate Effectively	p. 39
Exercise Influence: Control in Collaboration	p. 41
Closure	p. 42
References	p. 42
Selected Bibliography	p. 43
Everything Depends on the Customer	p. 45
The Good, the Bad, and the Mediocre	p. 47
Developing Loyalty	p. 47
Developing a Customer Orientation	p. 48
Understanding My Customers	p. 49
Customers and the Technology Adoption Life Cycle	p. 51
Pleasing Customers	p. 53
Be Genuine	p. 56
Transforming the Customer Relationship	p. 56
Closure	p. 57
References	p. 58
Selected Bibliography	p. 58
Leading with Confidence	p. 61
Dispel the Myths and Become a Leader	p. 62
Leading Through Change	p. 64
Growing as a Leader	p. 69
Closure	p. 72
References	p. 72
Selected Bibliography	p. 72
Conflict Is Inevitable, Get over It	p. 75
Have the Right Attitude About Conflict	p. 77
Conflict of Ideas	p. 77
Conflict of Emotion	p. 78
Responses to Conflict	p. 79
Tools for Conflict Resolution	p. 81
Resources	p. 84
Closure: Perspective on Conflict	p. 84
References	p. 85
Selected Bibliography	p. 86
The Joy of Politics	p. 87
Myths About Politics	p. 89
Approaches to Politics	p. 90
Foundations of Political Play	p. 91
Alliances	p. 91
Homework and Groundwork	p. 92
It Is About the Relationship	p. 93
The Hidden Organization	p. 93
Competition	p. 95
Sources of Power	p. 95
Politics Is Used for Protection and Advancement	p. 96
Becoming an Effective Practitioner	p. 96
Avoiding Missteps	p. 97
Closure	p. 98
References	p. 99
Selected Bibliography	p. 99
Seeing the Big Picture	p. 101
Now You're in Business	p. 103
The Ins and Outs of a Business	p. 105
The Fuel for the Organization	p. 105
Investment: Priming the Pump	p. 106
Budgeting: Where Is the Fuel Used?	p. 108
Keeping Score	p. 109
Financial Statements	p. 109
Cash Flow	p. 109
Key Metrics	p. 110
Opportunity Costs	p. 110
Financial Management for Projects	p. 111
Maintaining the Fuel Supply	p. 111
Sharing Financial Information	p. 113
Closure	p. 113
References	p. 114
Selected Bibliography	p. 114
Planning: Journey into the Unknown	p. 117
The Journey of Discovery: Systematic Experimentation	p. 119
Safe at Home	p. 120
Establishing Colonies and Managing Knowledge	p. 121
Extensive Observation and Constant Adjustment	p. 122
The Big Picture ... and What to Do Next	p. 122
Plans and Journeys Are Experiments	p. 123
Getting Close: Hitting the Box	p. 124
Seeing and Feeling the Destination	p. 125
Closure	p. 126
References	p. 126
Selected Bibliography	p. 127
Putting the Pieces Together	p. 129
Find All the Pieces	p. 130
Don't Solve This Puzzle!	p. 131
Envision the Solutions	p. 132
Place the Corners and Sides	p. 134
Prominent Themes: The Significant Few	p. 134
Intelligence Gathering	p. 136
Experimentation Is Required	p. 136
Filling in the Organizational Puzzle	p. 137
Communicate to Integrate	p. 138
The Finish Line	p. 138
Closure	p. 139
References	p. 140
Selected Bibliography	p. 140
Embracing Opportunities	p. 141
Missed Opportunities	p. 142
Resisting Change	p. 143
Fear of Failure	p. 143
Sitting on a Lead	p. 144
Fighting Fires	p. 145
Attitudes Toward Opportunity	p. 145
Organizational Culture	p. 146
Take a Risk, But Do Not Be Risky	p. 147
Creative Thinking	p. 147
Making Opportunity a Reality	p. 149
Closure	p. 150
References	p. 151
Selected Bibliography	p. 151
Getting Things Done	p. 153
From Chaos to Order: The Project	p. 155
What Is a Project?	p. 157
Need for Formality	p. 158
Experimenting with Projects	p. 159
It Is Time to Get a Life (Cycle)	p. 160
Project Planning	p. 162
Planning Well	p. 163
The Process of Planning	p. 164
Formalizing the Contract	p. 168
Scope Creep	p. 168
Controlling the Project	p. 169
Financial Management for Projects	p. 170
Other Keys to Project Success	p. 171
Closure	p. 175
References	p. 175
Selected Bibliography	p. 176
Hitting from the Rough: When Things Go Wrong	p. 177
Introduction to Risk	p. 178
Organizational Barriers	p. 179
Elements of Risk Management	p. 180
Risk Identification	p. 180
Risk Evaluation	p. 181
Risk Strategies	p. 183
Risk Management Actions	p. 185
Planning for Surprises: Training and Improvisation	p. 186
Crisis Management	p. 186
Closure	p. 187
References	p. 188
Selected Bibliography	p. 189
Communicating Effectively	p. 191
The Communication Clearinghouse (You)	p. 193
Components of Communication	p. 195
Encoding	p. 196
Corruption from the Channel	p. 197
Decoding	p. 197
Emotional Content	p. 197
Body Language	p. 198
The Recipient Is the Customer	p. 199
Qualities of Communication Types	p. 200
Improving Communication	p. 200
The Payoff of Preparation	p. 203
Closure	p. 204
Selected Bibliography	p. 204
Make Your Point Effectively	p. 205
Making Your Point: The Building Blocks	p. 206
Appreciate the Audience	p. 207
Establish Mind Share	p. 208
Deliver Simply and Clearly	p. 209
Prompt the Change	p. 211
Be Human	p. 213
What Is the Story?	p. 213
Closure	p. 215
References	p. 215
Selected Bibliography	p. 216
Using Assets Wisely	p. 217
The Balancing Act: Managing Tradeoffs	p. 219
The Organizational Delusion	p. 220
The Core Tradeoffs	p. 220
The Value Point	p. 221
Statements of Belief and Purpose	p. 222
Where the Rubber Meets the Road	p. 225
Closure	p. 228
References	p. 229
Selected Bibliography	p. 229
Time Is on Your Side	p. 231
Attitudes Toward Time	p. 232
Priorities and Payoffs	p. 233
Identification of Current Priorities: The Time Log	p. 233
The Trip Plan	p. 234
Reflection: Converting Priorities and Objectives into Action	p. 234
A Simple Program for Success	p. 235
Meetings: Group Time Management	p. 238
Issues in Priority Management	p. 238
Closure	p. 240
Reference	p. 241
Selected Bibliography	p. 241
Work Those Assets!	p. 243
The Function of Resources	p. 245
Playing Politics with Resources	p. 246
Alignment with the Agenda	p. 246
Starting Out	p. 246
Be a Skillful Player	p. 247
Leverage Your Asset Base	p. 248
Knowledge Management	p. 248
Budgets	p. 250
Maintain Integrity	p. 250
Attracting Great People	p. 251
Relationships	p. 251
Closure	p. 252
Selected Bibliography	p. 252
Mobilizing the Troops	p. 255
What Causes Poor Motivation?	p. 257
"You Can't Make Me"	p. 258
Will Compensation Motivate?	p. 258
Motivation and Meaning	p. 259
The Red, White, and Blue Out	p. 259
The Motivation to Work	p. 261
Group Motivation	p. 262
Battle the Bureaucracy	p. 264
Job Security	p. 266
A Healthy and Fun Environment	p. 267
Creative and Valuable Play	p. 267
Closure	p. 268
References	p. 268
Selected Bibliography	p. 269
Charity Begins at Home	p. 271
Conquering Stress	p. 272
Just Say No ... Maybe	p. 276
Take Care of Your Body	p. 277
Take Care of Life Outside Work	p. 277
Care for the Team ... Carefully	p. 278
Care for the Heart and Soul	p. 278
Perspective and Priorities	p. 280
Calm Confidence	p. 281
Closure	p. 282
References	p. 282
Selected Bibliography	p. 283
Taking It to the Next Level	p. 285
It Is Only Natural: Faster, Better, Cheaper	p. 287
Resolving the Dilemma	p. 288
Change Must Be for the Better	p. 288
Pushing the Envelope Prudently	p. 290
The Blessing and Curse of Specialization	p. 291
Find the Bottleneck	p. 291
Constraints Management	p. 292
Other Approaches	p. 294
Closure	p. 296
References	p. 297
Selected Bibliography	p. 298
High-Octane Teams: Can You Stand the Fun?	p. 299
The Lab	p. 300
Groups That Achieve	p. 301
Following the Vision	p. 302
Removing Unnecessary Rules and Micromanagement	p. 302
Play with a Purpose	p. 303
The Most Important Person	p. 304
Skunk Works: Made for the High-Octane Team	p. 304
Experience with Digital Feeder Monitor Design	p. 305
Nurturing Greatness	p. 306
Closure	p. 308
References	p. 308
Selected Bibliography	p. 309
Tending the Garden: Growing as a Manager	p. 311
The Six Principles	p. 312
Keeping Our Brains Engaged	p. 314
The Lure of the Silver Bullet	p. 316
Humanizing a Business	p. 317
What Is Old Is New	p. 318
Closure: Becoming a Better Manager	p. 320
References	p. 321
About the Author	p. 323
Index	p. 325
Table of Contents provided by Syndetics. All Rights Reserved.

Artech House Technology Management and Professional Developm

Mastering the Transition

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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