+612 9045 4394
 
CHECKOUT
Applying Total Quality Management to Systems Engineering : Technology Management & Professional Development Library - Joseph Kasser

Applying Total Quality Management to Systems Engineering

Technology Management & Professional Development Library

Hardcover Published: 19th July 1995
ISBN: 9780890067673
Number Of Pages: 320

Share This Book:

Hardcover

RRP $317.99
$220.25
31%
OFF
or 4 easy payments of $55.06 with Learn more
Ships in 10 to 15 business days

Applying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows how to develop and optimize a practical approach, while highlighting the pitfalls and potentials involved.

Acknowledgmentsp. xix
Introduction--Why This Book?p. 1
Backgroundp. 1
Factors Common to Good Projectsp. 4
Roads to Promotionp. 4
The Scenarios in the Bookp. 6
The Contents of This Bookp. 8
Motivating Conceptsp. 12
What's In It For Me?p. 12
The Nature of Manp. 12
Goal-Directed Behaviorp. 13
Some Theories of Motivationp. 13
Recognition and Rewardsp. 18
Expectations and Performancep. 19
A Slice of the Piep. 19
Summaryp. 21
An Overview of Systems Engineeringp. 23
Systems Engineeringp. 23
The Systems Development Life Cycle (SDLC)p. 23
The Role of the Systems Engineerp. 28
Interdependencyp. 34
The Systems Engineering Teamp. 35
Summaryp. 39
Methodologies and Models in Systems Engineeringp. 41
Methodology Maturity Measurementsp. 41
MIL-STD-499A Systems Engineeringp. 42
The Draft MIL-STD-499B and the Electronics Industries Association Interim Standard (EIA IS) 632p. 48
Adapting MIL-STD-2167A (Software Engineering) to Systems Engineeringp. 50
Using Models in Systems Engineeringp. 56
Adapting the Ward and Mellor Methodology to Systems Engineeringp. 56
The Hatley and Pirbhai Methodologyp. 61
Object-Oriented Methodologiesp. 62
Summaryp. 63
Optimizing the Systems Engineering Processp. 65
Understanding the Customer's Real Requirementsp. 65
Performing Systems Engineering with Skilled Systems Engineersp. 66
Communicating and Maintaining the Visionp. 67
Performing Adequate Specialty Engineeringp. 68
Applying Lessons Learned from Previous Projectsp. 69
Planning Ahead to Ensure Resources Are Available When Neededp. 70
Documenting the Reasons for Decisionsp. 70
Controlling Changesp. 70
Using Personal Computers and Computer Enhanced Systems Engineering (CESE) Toolsp. 72
Employing a Tested Methodologyp. 77
Using a Systems Engineering Methodology That Seamlessly Interfaces to the Software Development Methodologyp. 77
Summaryp. 77
Mitigating Project Development Risksp. 79
The EMDAS Projectp. 79
The Size of the Projectp. 80
The Number of Organizations and Companies Involvedp. 82
The Geographical Separation of the Installationsp. 83
The Planned Evolutionary Changesp. 83
The Overseas Interfacesp. 84
Incomplete Requirementsp. 85
Failure to Control Changesp. 85
Team Problemsp. 87
Summaryp. 87
The Contractual Background to Systems Engineeringp. 89
Contractsp. 89
Firm Fixed Price (FFP) Contractsp. 90
Cost Plus Contractsp. 91
Cost Plus Fixed Fee (CPFF) Contractsp. 92
Cost Plus Incentive Fee (CPIF) Contractsp. 92
Cost Plus Award Fee (CPAF) Contractsp. 94
The Elements of the CPAFp. 94
Optimizing CPAF Performancep. 96
Advantages and Disadvantages of the CPAFp. 97
Summaryp. 98
Costs and Their Relation to Qualityp. 101
The Three Dimensions of Cost-Effective Engineeringp. 101
Measuring Project Progressp. 102
The Generic Processp. 103
The Typical Process with Defectsp. 104
Lowering the Costsp. 106
The Cost of Qualityp. 106
Summaryp. 108
Process Improvementp. 111
Adaptive and Innovative Process Improvementsp. 111
The Process Improvement Spiralp. 112
Tools for Process Improvementp. 114
Chartsp. 114
The Personal Computerp. 127
Documentsp. 128
Presentationsp. 128
Presentation Handoutsp. 130
Certificates of Appreciationp. 130
Meetingsp. 131
Summaryp. 133
Anticipatory Testingp. 135
The Calamity Jane/John Wayne Paradigmp. 137
The Anticipatory Testing Paradigmp. 139
The Anticipatory Testing Approach to Systems Engineeringp. 139
Organizing for Anticipatory Testingp. 142
Lowering the Baseline Costs of Government Contractsp. 145
The Advantages of Anticipatory Testingp. 146
Summaryp. 147
Metrics for System Engineeringp. 149
Basic Metricsp. 149
Quantitative Metricsp. 150
Metrics for Systems Engineering Productsp. 151
Metrics for Systems Engineersp. 152
Summaryp. 152
Systems Engineering Documentationp. 155
Improving Engineering Documentationp. 155
The Systems and Operations Concept Documentp. 162
The Systems Engineering Management Planp. 162
Requirements Documentsp. 163
Interface Control Documents (ICD)p. 168
Test Plansp. 170
Summaryp. 174
The Procurementp. 177
Government Contractsp. 177
The Acquisition Processp. 179
The Effect of a Protestp. 184
Improving the Acquisition Processp. 184
Summaryp. 185
Proposalsp. 187
The Purpose of the Proposalp. 188
The Importance of a Winning Proposalp. 188
Improving the Proposal Processp. 188
Definition of the Processp. 189
Understanding the Processp. 193
Definition of Improvementsp. 194
Gather Data about the Processp. 194
Analyze the Datap. 195
Identification of Quantifiable Metricsp. 196
Lessons Learnedp. 198
Establish a Baselinep. 200
Modify, Measure, and Continuously Improve the Processp. 201
Summaryp. 207
Requirements Definition Phasep. 209
Types of Requirementsp. 209
How to Collect Requirementsp. 210
Metrics for Requirementsp. 210
Where to Store Requirementsp. 212
Summaryp. 213
The Preliminary Design Phasep. 215
Facilitate Communicationsp. 217
Tailor Methodologiesp. 217
Perform Tradeoffsp. 217
Coordinate Peer Reviewsp. 217
Apply Lessons Learned from Previous Projectsp. 218
Determine Suitability of COTS Productsp. 218
Make Dumb Commentsp. 218
Develop Transition Plansp. 219
Make Sure Action Items are Completed in a Timely Mannerp. 220
Summaryp. 220
The Design, Build, Integrate, and Test Phasesp. 221
The Role of the Anticipatory Testing Departmentp. 221
Acting as Communicators to Locate and Resolve Problems Across Interfacesp. 222
Facilitating Communications Between the Different Specialized Departmentsp. 222
The Cataract Approach to Build Planningp. 223
Assessing the Impact of Changesp. 225
Performing Hardware-Software Tradeoffsp. 226
Test Planningp. 226
Planning the Transition to the Operations and Maintenance Phasep. 227
Summaryp. 227
The Operations and Maintenance Phasep. 229
System Upgradesp. 230
The TTC Upgrade Rehosting Casep. 230
Available Alternativesp. 232
Evaluation and Decisionp. 235
Summaryp. 236
Ethics in Systems Engineeringp. 237
Personal Ethicsp. 237
Corporate Ethicsp. 238
Professional Ethicsp. 238
Personal Integrityp. 241
The Ethical Dilemmap. 242
The Approach to Solving the Ethical Problemp. 245
Blowing the Whistlep. 248
Summaryp. 251
Applying TQM to Systems Engineeringp. 253
Lessons Learned--Some Reasons Why Attempts at Implementing TQM Failp. 253
The Critical Elements of Systems Engineeringp. 257
Roadmap for Improvementp. 257
Training Coursesp. 258
Applying TQM to the Documentation Processp. 259
Course Preparationp. 260
Course Presentationp. 260
The Wrap-Up Phasep. 262
The Course Development Schedulep. 262
Summaryp. 263
ISO 9000 in Systems Engineeringp. 265
The ISO 9000 Series of Standardsp. 265
Meeting the Elements of the ISO 9001 Standardp. 267
The Certification Processp. 274
Summaryp. 278
Epiloguep. 279
Changing the Corporate Paradigmp. 279
Systems Engineering and Managementp. 280
The Root Causep. 281
Acronymsp. 283
About the Authorp. 287
Indexp. 289
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780890067673
ISBN-10: 0890067678
Series: Technology Management & Professional Development Library
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 320
Published: 19th July 1995
Publisher: Artech House Publishers
Country of Publication: US
Dimensions (cm): 22.9 x 15.2  x 2.2
Weight (kg): 0.64