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Applications of Quality Control in the Service Industries : Quality and Reliability - A. C. Rosander

Applications of Quality Control in the Service Industries

Quality and Reliability

Hardcover Published: 18th October 2007
ISBN: 9780824774660
Number Of Pages: 432

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." . .should have a place on the bookshelf of every industrial statistician and quality practitioner. . .a valuable resource to those who must teach, preach, and demonstrate the applications of quality control and improvement in the service industries, activities that surely will increase in importance and frequency in the days to come." ---Technometrics

.. . Service Industry Applications Banking Insurance Federal Government State and Local Governments
Health Services Statistics Empirical Distributors
Theoretical Distributions Sampling, Sample Designs, and Sample Sizes Relationship
Analysis Tests and Experiments Techniques Quality: Its Nature, Measurement, and Attainment
Exploratory Control by Time Plots Control by Shewhartial Charts Control by Lot Sampling Detection Sampling
Appendix
Selected Annotated
Bibliography of Books and
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780824774660
ISBN-10: 0824774663
Series: Quality and Reliability
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 432
Published: 18th October 2007
Publisher: MARCEL DEKKER INC
Country of Publication: US
Dimensions (cm): 25.4 x 18.54  x 3.05
Weight (kg): 0.91
Edition Number: 1