An Ecology of Communication

Preface, 1 THE ECOLOGY OF COMMUNICATION AND THE EFFECTIVE ENVIRONMENT, Communication and the Effective Environment, Communication in Context, Whacko in Waco, From News as Knowledge to News as Advertising, Communication as Surveillance and Monitoring, Formats of Control: Testing, The Sign of the Times: The Testing Format, Morality Performance, Marketing-as-Surveillance, Decoding Control: Behind Bar Codes, Marketing and Promoting Products, Summary, 2 COMPUTER FORMATS AND BUREAUCRATIC STRUCTURES, Communication Formats, Computer Formats, Division of Labor, The Computer and Official Information, Keyboarding as a Social Form, Toys, Tools, and Terminals, Mediated Social Order, The Persuasive Terminal: Producing the "Game Boy", Conclusion, 3 THE CULTURE OF ELECTRONIC COMMUNICATION AND THE SELF, From Content to the Message, Mediation in Social Life, Formats of Control and the Self, Information and an Ecology of Communication, Culture and Information, TV and the Library on the Move, Summary, 4 DISPUTE TRANSFORMATION AND THE ECOLOGY OF COMMUNICATION, The Ecology of Communication and Adjudication, Dispute Resolution and Informal Justice, Action Lines in Context, The Audience as Disputants, Data and Method, Complainant Letters, Aired Stories, Findings about Complainant Letters, Findings on Aired Stories, Summary, 5 GONZO JUSTICE, Power and Communication, The News Media in Relief, Time for Gonzo, Conclusion, 6 GONZO DEMOCRACY: THE CASE OF AZSCAM, Communication Technology and Logic, From Journalism to Postjournalism, Information Technology and the Market Context, Entertainment and Social Control, From ABSCAM to AZSCAM, Public Disclosure and Media Logic, Conclusion, 7 POLICY AND THE ECOLOGY OF COMMUNICATION: "THE MISSING CHILDREN PROBLEM", The Mass Media, Social Problems and Social Issues, General Effects on Social Policy, Finding the Missing Children Issue, The Role of Mass Media, The Career of a Social Problem, Counterclaims, The Information Context of Social Problems, Design