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Americans At Work : A Guide to the Can-Do People - Craig Storti

Americans At Work

A Guide to the Can-Do People

Paperback Published: 4th June 2004
ISBN: 9781931930055
Number Of Pages: 248

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Whether you work with Americans face-to-face, communicate with them by telephone or e-mail or interact together in a virtual team, Americans at Work reveals the subtle and the not-so-subtle aspects of American culture in the workplace.

Best-selling author Craig Storti provides historical perspectives and explanations of the six most important American cultural themes and their relevance to the workplace: "Land of Opportunity" (a driven people), "Go-for-It Mentality" (ready, fire, aim; new is better), "Equality for All" (but don't forget who's boss), "The Drive to Achieve" (nice guys finish last), "Live and Let Live" (do your own thing), "Time Matters" (obsession with efficiency).

Learn about straight talk, American style, and how Americans aren't always as direct as they say they are. Find out why Americans are deeply conflicted about power: they crave it but are loath to be caught craving it. See how Americans view outsiders. Gain tips for succeeding in the American work environment. Finally, get the basics of work-related etiquette: conducting meetings, giving feedback, nonverbal communication, e-mail rules, gifts, taboo topics and so on.

Knowing how Americans work with each other will help you predict their reactions and, more important, their expectations of you. And if you are American, you will be better understand your own behavior and be able to work more effectively with collegues from other cultures.

Invaluable for those working virtually from abroad. Thorough and well organized; a pleasant read. - Dr. George F. Simons

Americans at Work certainly raised my level of conciousness about how I may be perceived by the non-Americans with whom I work. Storti hit the mark with practical advice supported by a clear framework. - David Styles, former Peace Corps Country Director, Eastern Caribbean

Americans at Work is a superb resource and a must-read for readers from another country striving to adapt - Library Bookwatch

Entertaining, informative and insightful, this is a valuable work that will help you succeed in your dealings with [Americans]. - Reading Journal

Acknowledgmentsp. xi
Introductionp. 1
The Big Picturep. 11
Americans and Foreignersp. 13
Accidents of Geography and Historyp. 13
No Excusep. 16
Be Preparedp. 17
Quick Tips: Advice for Working with Americansp. 18
The Land of Opportunityp. 19
Land without Limitsp. 19
Nothing Is Impossiblep. 22
Just a Matter of Effortp. 24
A Driven Peoplep. 27
Mobility and Its Consequencesp. 28
How Americans See Othersp. 31
Quick Tips: Advice for Working with Americansp. 32
The Can-Do Peoplep. 33
The Early American Experiencep. 33
The Go-For-It Mentalityp. 35
Taking Risks and Making Mistakesp. 37
When the Past Is Not Prologuep. 40
Out with the Old, In with the Newp. 41
Champions of Changep. 44
A Doing Culturep. 45
How Americans See Othersp. 47
Quick Tips: Advice for Working with Americansp. 49
Equality for Allp. 51
Bosses and Subordinatesp. 54
Equality in Actionp. 55
Fairness and Favoritismp. 56
Evaluating Employeesp. 57
How Americans See Othersp. 59
Quick Tips: Advice for Working with Americansp. 61
You Are What You've Donep. 63
The Drive to Achievep. 64
Resultsp. 69
Efficiency and Quick Resultsp. 72
Planning and Teamworkp. 74
Achievements You Can Seep. 75
How Americans See Othersp. 77
Quick Tips: Advice for Working with Americansp. 78
On Your Ownp. 79
Individualism, American Stylep. 81
Live and Let Livep. 83
Loyaltyp. 84
How Americans See Othersp. 85
Quick Tips: Advice for Working with Americansp. 86
Time Mattersp. 87
Obsession with Efficiencyp. 90
Getting to the Pointp. 92
Quicker Is Betterp. 93
How Americans See Othersp. 95
Quick Tips: Advice for Working with Americansp. 96
Communication, American Stylep. 97
Straight Talkp. 98
The Origins of Straight Talkp. 100
High and Low Contextp. 102
Relatively Speakingp. 105
Directness on the Jobp. 106
Indirectness: A Primerp. 113
Exceptions to Straight Talkp. 118
How Americans See Othersp. 121
Quick Tips: Advice for Working with Americansp. 123
Of Bosses and Subordinatesp. 125
Powerp. 126
Bosses, American Stylep. 127
Subordinates, American Stylep. 136
How Americans See Othersp. 139
Quick Tips: Advice for Working with Americansp. 140
The Detailsp. 143
Workplace Relationshipsp. 146
Personal and Professionalp. 149
Women in the Workplacep. 151
Sexual Harassmentp. 153
Meetingsp. 155
Presentationsp. 158
E-mail Etiquettep. 161
Telephone Etiquettep. 164
Giving Feedbackp. 168
Trainingp. 170
Nonverbal Communicationp. 171
Greetings and Leave-takingsp. 176
Dressp. 178
Giftsp. 179
Taboo Topicsp. 180
Going to Lunchp. 182
Smokingp. 183
A Guest in the Homep. 184
Epiloguep. 187
Bibliographyp. 189
Indexp. 193
About the Authorp. 199
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9781931930055
ISBN-10: 1931930058
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 248
Published: 4th June 2004
Publisher: Nicholas Brealey Publishing
Country of Publication: GB
Dimensions (cm): 22.8 x 15.2  x 1.4
Weight (kg): 0.3
Edition Number: 1