Click on the cover image above to read some pages of this book!
Intended for librarians and library managers in academic institutions, this series aims to cover advances in library administration and organization. The collected articles draw upon practical situations to illustrate administrative principles.
Measuring service quality in libraries
Clarity, consistency, and currency: a report on the Ohio ""Measuring Library Services"" project
Customer service training in Ohio academic libraries
Professionals without degrees: rural librarians defining themselves
Managing in the information age: new rules for a new reality
Case study observations on the impact of computer technology on organization struc
Table of Contents provided by Publisher. All Rights Reserved.
ISBN: 9781559389310 ISBN-10: 1559389311 Series: Advances in Library Administration & Organization : Book 13 Audience:
Number Of Pages: 300 Published: 8th December 1995 Country of Publication: US Dimensions (cm): 23.39 x 15.6
Weight (kg): 0.54