This study covers the principles, practice and pragmatic techniques of quality function deployment (QFD) along with reasons for using these techniques in order to compress the development and manufacturing cycles of new products. It shows QFD practitioners how to organize groups of a company into design and development teams, and how to implement QFD to effectively produce quality products that match the needs and desires of the customer.
Quality Function Deployment.
Constructing Basic QFD Matrices.
Creative Expansion of the House of Quality and Other Matrices.
Variations on a Theme: Customer-Oriented Product Concepting.
Linking QFD to Planning.
Technological Forecasting Applied to QFD.
Organizing and Launching a QFD Project.
Quality Function Deployment: Behavioral and Organizational Aspects.
Voice of the Customer (VOC).
Some Parting Comments.
Number Of Pages: 200
Published: 16th September 1994
Country of Publication: US
Dimensions (cm): 24.45 x 16.1
Weight (kg): 0.43
Edition Number: 1