A Survival Guide To Managing Employees From Hell

Handling Idiots, Whiners, Slackers, And Other Workplace Demons

By: Gini Scott

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Paperback | 8 December 2006

At a Glance

Paperback
242 Pages

Age
15+

Grade
10+

Dimensions(cm)
22.9 x 15.3 x 1.4

Paperback

$27.49

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From whiners and wastrels to the needy and nefarious, this helpful and humorous guide gives you the tools you need to handle any type of difficult employee.

All managers get saddled with "problem" employees from time to time, but what sets great managers apart is how they deal with them. Drawing from real-life stories, A Survival Guide to Managing Employees from Hell provides you with practical advice for handling a wide range of difficult types, including:

The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don’t know what they’re doing
The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone
The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time
I’ve Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues

Author Gini Graham Scott’s advice springs largely from common sense, acknowledging there isn’t just one way to handle a difficult worker. For any manger or supervisor looking for tips on effectively managing troublesome workers, look no further than A Survival Guide to Managing Employees from Hell.

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You Can Find This Book In

Non-Fiction Business & Management Office & Workplace Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management

Bad attitude	p. 1
One tough babe	p. 3
A serious threat	p. 8
Prima donna	p. 14
The arrogant a**hole	p. 19
Cultural chasm	p. 23
Negative Nelly or Ned	p. 28
Spilling the beans	p. 34
Incompetent	p. 41
The impossible intern	p. 43
Damaged goods	p. 48
Getting it wrong	p. 53
Friends forever	p. 58
Protected by the big boss	p. 63
Last to know	p. 67
Personal issues	p. 73
The sensitive soul	p. 75
One problem after another	p. 80
Too much, too soon	p. 85
Got drugs?	p. 91
In the drink	p. 95
Sick and tired	p. 99
Scary employee	p. 103
A handful of sex problems	p. 107
Trust and honesty	p. 111
Liar, liar!	p. 113
It's the little things	p. 118
Over a barrel	p. 124
Con job	p. 130
Pay or play	p. 135
A favor backfires	p. 140
On the side	p. 145
Communication	p. 151
Communication breakdown	p. 153
What are you talking about?	p. 158
Silence is golden	p. 163
Who's in charge here?	p. 167
When the cat's away	p. 172
Putting the customer first	p. 177
Putting it all together	p. 181
Bad employee or bad boss?	p. 183
How bad is your employee (or employees)? : a self-assessment quiz	p. 188
Knowing how to deal	p. 193
Dealing with difficult employees grid	p. 213
Table of Contents provided by Blackwell. All Rights Reserved.

A Survival Guide To Managing Employees From Hell

Handling Idiots, Whiners, Slackers, And Other Workplace Demons

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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