Many of the human conflicts that seize our attention are not ready for formal mediation and negotiation: People do not negotiate about identity, fear, historic grievance, and injustice. Sustained dialogue provides citizens outside government can change their conflictual relationships. Harold Saunders' "A Public Peace Process," provides citizens instruments for transforming conflict. Saunders outlines a systematic approach for citizens to use in reducing racial, ethnic, and other deep-rooted tensions in their countries, communities, and organizations.
A must-read for people involved in dispute resolution.
-"Bulletin of Regional Cooperation in the Middle East"
This is a good book for conflict resolution practitioners involved in public policy and peace studies.
"-The Texas Mediator"