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100 Ideas For Better Patient Relations In Registration, Billings, And Collection - Cheryl Sobun

100 Ideas For Better Patient Relations In Registration, Billings, And Collection

Paperback Published: 25th October 1996
ISBN: 9780834209091
Number Of Pages: 43

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Patient relations is taking on greater and greater importance as health care providers compete for business, particularly managed care contracts. This special report presents 100 easy-to-implement ideas for improving patient relations in the registration, billing and collections functions of hospitals and clinics.

Introduction
The Registration Department: Beyond Service With A Smile
The Billing Department: The Importance of The Written Word
The Collection Department: The Essential Pleasant but Persistent Personality
Getting Patient Feedback
Summary
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780834209091
ISBN-10: 0834209098
Audience: General
Format: Paperback
Language: English
Number Of Pages: 43
Published: 25th October 1996
Publisher: Aspen Publishers Inc.,U.S.
Country of Publication: US
Dimensions (cm): 28.58 x 22.86  x 1.27
Weight (kg): 0.18