1300 187 187
 

What Chinese Want

Culture, Communism and the Modern Chinese Consumer

Hardcover

Published: 22nd May 2012
Ships: 7 to 10 business days
RRP $39.95
$30.45
24%
OFF

Today, most Americans take for granted that China will be the next global superpower. But despite the nation's growing influence, the average Chinese person is still a mystery - or, at best, a baffling set of seeming contradictions - to Westerners who expect the rising Chinese consumer to resemble themselves. Here, Tom Doctoroff, the guiding force of advertising giant J. Walter Thompson's (JWT) China operations, marshals his 20 years of experience navigating this fascinating intersection of commerce and culture to explain the mysteries of China. He explores the many cultural, political, and economic forces shaping the twenty-first-century Chinese and their implications for businesspeople, marketers, and entrepreneurs - or anyone else who wants to know what makes the Chinese tick. Dismantling common misconceptions, Doctoroff provides the context Westerners need to understand the distinctive worldview that drives Chinese businesses and consumers, including:

  • why family and social stability take precedence over individual self-expression and the consequences for education, innovation, and growth;
  • their fundamentally different understanding of morality, and why Chinese tolerate human rights abuses, rampant piracy, and endemic government corruption; and
  • the long and storied past that still drives decision making at corporate, local, and national levels.

Change is coming fast and furious in China, challenging not only how the Western world sees the Chinese but how they see themselves. From the new generation's embrace of Christmas to the middle-class fixation with luxury brands; from the exploding senior demographic to what the Internet means for the government's hold on power, Doctoroff pulls back the curtain to reveal a complex and nuanced picture of a facinating people whose lives are becoming ever more entwined with our own.

'...brilliantly written, colourful, witty and well signposted, so that readers know the lessons they are meant to draw from each chapter before moving on to the next one.' - Financial Times (selected as one of the best 'Business and Economics' books of the year so far) '...a fascinating account of the new Chinese consumerism, written with great verve and sparkling with real gems of insight. Bookstore shelves currently groan under the weight of books aimed at those hoping to crack this huge and growing market, but Doctoroff's really stands out.' - British Airways Business:Life

Imagesp. ix
Foreword: Sir Martin Sorrell, CEO, WPPp. xi
The Chinese Worldview
Modern Middle Kingdom: Old Pipes, New Palacep. 3
Top Down: Doing Business in China
Anta and Always: An Introduction to Chinese Businessp. 35
The Rise of Chinese Brands: A Distant Dreamp. 39
Brand Management in China: Three Golden Rulesp. 43
Chinese Recession Tactics: How Marketers Can Win During a Downturnp. 47
The Chinese Boardroom: Face and Fearp. 51
Tycoon Tang Jun's Lost Face: A Chinese Business Tragedyp. 55
Managing China: Stimulating Creativity in a Sea of Conventionp. 59
Winning Designs in China: Standing Out to Fit Inp. 65
Digital China: Liberated Consumers, Constricted Corporationsp. 69
E-commerce in China: Patriarchal Benevolencep. 75
Illegal DVDs: Why Piracy Is Here to Stayp. 79
The Business of Advertising in China: Incremental Progress, No Breakthroughp. 85
The New, Old Chinese Consumer
Barbie, Starbucks, and COFCO: An Introduction to Chinese Consumerismp. 91
The New Middle Class: Constants and Variablesp. 97
China's Lower-Tier Cities: Brighter Eyes, Bigger Marketsp. 103
China's Booming Luxury Market: Gold Mine or Landmine?p. 111
Car-Crazy China: Where Ego and Anxiety Collidep. 115
China's Senior Market: Gray Today, Golden Tomorrow ?p. 119
China's Ambivalent Tiger Moms: When in Rome …p. 123
Young Digital Lives: A Parallel Universe of Ambitious Releasep. 133
The Chinese and Food: Survival and Successp. 139
Chinese Society
Family and Country and Me: An Introduction to Chinese Societyp. 145
Codependence: China's Middle Class and Communist Partyp. 149
The Long, Long March: Civil Society in Chinap. 153
The Sichuan Earthquake Aftermath: Forging a New Civil Society?p. 157
China's Dairy Scandal: Two Steps Backp. 159
Life in Shanghai's Lanes: A Community Affairp. 163
A Day at the Shanghai Zoo: Families in Actionp. 167
Christmas in China: Universal Release, Transactional Gainp. 169
Ritualistic Observation: The Dark Matter of Chinese Civilizationp. 171
Sex in China: Prudence and Pruriencep. 177
China and the World
Icons and Identity: An Introduction to China's Engagement with the Worldp. 185
China's Worldview: Don't Rock Our Boatp. 191
How China Sees America: Dangerous Lovep. 195
The Obama Brand in China: Beware of Cool Catp. 201
Standing Up to Chinap. 203
Dealing with Dissenters: Pragmatism, Not Passionp. 206
The Beijing Olympics and Shanghai Expo: Party Power Playsp. 209
The Torch Relay: Friend or Foe, China Perseveresp. 209
At the Opening Ceremony: China Reveals Its Soulp. 212
Shanghai's World Expo: An Internal Affairp. 216
China and Its Neighbors: Colleagues, Not Friendsp. 219
Japan and China: Contrasting Response to the Financial Crisisp. 219
Japan and China: Contrasting Response to Natural Disasterp. 222
A Note on South Koreap. 225
China and India: A Match Made in Heaven?p. 226
Epilogue
The Myths of Modern Chinap. 231
Popular Anger Means the Party's Power Is Weakeningp. 232
American-Style Individualism Is Taking Rootp. 234
Contemporary Chinese Have No Beliefsp. 236
The Internet Will Revolutionize Chinap. 238
The Chinese Market Is, Like Europe, Many Countriesp. 240
The Chinese Consumer Is Inscrutablep. 241
The Chinese Growth Model Is in Critical Dangerp. 243
China Inc. Will Eat America's Lunchp. 246
China Is the Twenty-First-Century Superpowerp. 248
China Is Militarily Aggressivep. 250
Indexp. 253
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780230340305
ISBN-10: 023034030X
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 272
Published: 22nd May 2012
Dimensions (cm): 24.0 x 15.9  x 0.1
Weight (kg): 0.1