Booktopia - The Speed of Trust: The One Thing That Changes Everything, Stephen R. Covey, 9780743297301

The Speed of Trust: The One Thing That Changes Everything

By: Stephen R. Covey, Rebecca R. Merrill
Foreword by: Stephen R. Covey

Retail Price:	$39.95
Booktopia Price	$34.96

ISBN: 9780743297301

Format: Hardcover
Published: October 2006

All prices in Australian Dollars

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CONTENTS FOREWORD by Dr. Stephen R. Covey THE ONE THING THAT CHANGES EVERYTHINGHow trust affects the trajectory and outcome of our lives -- both personally and professionally -- and what we can do to change it. Nothing Is as Fast as the Speed of Trust You Can Do Something About This! THE FIRST WAVE -- SELF TRUSTT HE P RINCIPLE OF C REDIBILITY Beyond "ethics": Why personal credibility is the foundation of all trust and how to create it. The 4 Cores of Credibility Core 1 -- IntegrityAre You Congruent? Core 2 -- IntentWhat's Your Agenda? Core 3 -- CapabilitiesAre You Relevant? Core 4 -- ResultsWhat's Your Track Record? THE SECOND WAVE -- RELATIONSHIP TRUSTT HE P RINCIPLE OF B EHAVIOR How to behave yourself out of problems you've behaved yourself into. The 13 Behaviors Behavior #1: Talk Straight Behavior #2: Demonstrate Respect Behavior #3: Create Transparency Behavior #4: Right Wrongs Behavior #5: Show Loyalty Behavior #6: Deliver Results Behavior #7: Get Better Behavior #8: Confront Reality Behavior #9: Clarify Expectations Behavior #10: Practice Accountability Behavior #11: Listen First Behavior #12: Keep Commitments Behavior #13: Extend Trust Creating an Action Plan THE THIRD, FOURTH, AND FIFTH WAVES -- STAKEHOLDER TRUSTHow to increase speed, lower cost, and maximize the influence of your organization. The Third Wave -- Organizational TrustThe Principle of Alignment The Fourth Wave -- Market TrustThe Principle of Reputation The Fifth Wave -- Societal TrustThe Principle of Contribution INSPIRING TRUSTHow to extend "Smart Trust," restore trust, and take the exponential leap of faith that makes all the difference . . . and why not extending trust is the greatest risk of all. Extending "Smart Trust" Restoring Trust When It Has Been Lost A Propensity to Trust NOTES AND REFERENCES INDEX