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Performance Appraisal in the Public Sector : Techniques and Applications

Techniques and Applications

Hardcover

Published: August 1992
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RRP $170.99
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Performance appraisal is a key tool for meeting the managerial needs of the modern organization. Daley examines the entire process of designing a performance appraisal system from determining its organizational purpose to constructing an objective appraisal instrument for measuring employee performance. Emphasis is also placed on the role of employee feedback and appraisal training. The cognitive behavior that shapes and influences the rating process is detailed. The book integrates the literature and practices detailed in business management, psychology, and sociology with that focusing on the public sector. After an overview of performance appraisal research and the effect of public-private differences, Daley examines the reasons for performance appraisal and the basic mechanics--why?, what?, when?, who?--of establishing an appraisal process. Special emphasis is placed on the role of performance appraisal in the organization. He looks at the array of appraisal instruments that exists concentrating on the development of objective Behaviorally Anchored Rating Scales and Management by Objectives approaches. The role of employee feedback and the performance appraisal interview for delivering it are detailed. Daley focuses on the problems that plague raters. Organizational and employee misunderstandings along with traditional rater error problems are diagnosed. The importance of programs for training the rater are presented. An ideal resource for managers engaged in performance appraisal, this book can also serve as a supplemental reading for courses in management and human resources/personnel.

?What Daley succeeds in doing is presenting, in a comprehensive form, a great deal of material related to performance appraisal. A comprehensive reference section directs the reader to a rich array of research articles in each of the areas discussed in the book. Who will benefit from this book? Just about any reader. It is written at a level that a non-professional can comprehend. At the same time, the rich source of research references makes this an excellent starting point for professionals in industrial psychology and human resources. Individuals enrolled in graduate-level programs dealing with human resources or business management will find this book to be an outstanding foundation for performance appraisal issues. It is strongly suggested that readers not be misled into thinking that this book is restricted to public sector use exclusively. . . .?-Personnel Psychology

Preface
An Overview Fundamentals of Appraisal
The Organization and Performance Appraisal
Techniques and Performance Appraisal
Performance Appraisal Types Performance
Appraisal Feedback Diagnostics
Conclusion
References
Index
Table of Contents provided by Publisher. All Rights Reserved.

ISBN: 9780899307015
ISBN-10: 0899307019
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 184
Published: August 1992
Publisher: ABC-Clio
Dimensions (cm): 23.0 x 16.2  x 2.0
Weight (kg): 0.49