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The Internet is a two-edged sword for public, academic, and school libraries. Along with unprecedented levels of access to information, it has also brought unprecedented controversy. And, if libraries have received positive publicity for being early adopters of this information-sharing technology, they have received equally negative publicity for being perceived as having introduced harmful materials into the community. This book examines how to successfully "manage" the Internet controversy by communicating in a planned and consistent way with trustees, community leaders, governing officials, staff, and the press.
| Preface | |
| Libraries, the Internet, and Democracy | p. 1 |
| How Libraries Use the Internet to Build Communities | p. 23 |
| The First Amendment and Library Internet Access | p. 41 |
| Working with Parents to Manage the Internet Controversy | p. 51 |
| Steering Kids to Solo Navigation: Implementing Internet Service for Young People | p. 83 |
| Working with Trustees | p. 103 |
| Say the Right Thing! Twelve Rules for Answering Tough Questions | p. 117 |
| Talking Internet with Elected Officials | p. 125 |
| Working with Staff to Convey a Uniform Message | p. 141 |
| Ethics and the Internet | p. 159 |
| Introducing Internet Access in Schools: Strategies for Managing Controversy | p. 179 |
| Internet and Fort Vancouver Regional Library | p. 197 |
| Checklist and Ideas for Library Staff Working with Community Leaders | p. 211 |
| About the Authors | p. 215 |
| Index | p. 221 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
ISBN: 9781555703950
ISBN-10: 155570395X
Series: Neal-Schuman NetGuide Series
Audience:
Professional
Format:
Paperback
Language:
English
Number Of Pages: 200
Published: January 2001
Dimensions (cm): 22.9 x 15.2
x 1.5
Weight (kg): 0.399
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