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0800 186 188 (New Zealand)
We're available Monday to Friday, 9am to 4pm Sydney time (9am to 5pm NZ time)
Booktopia Message Centre
Please click here to log into the Message Centre with your Booktopia Account details and submit a message.
If you have forgotten your username, please contact our Customer Service team on 1300 187 187 Monday to Friday, 9am to 4pm Sydney time and we will help you recover your username.
Another way to check if you are signed in is to click on the Info button. The status of whether you are Signed In or not is shown at the top of the screen. Click on Get Books to see your Booktopia eBooks.
Scanned Pages (PDF)
ePub (flowing text)
If you want to read an e-book offline, your eBook reader device or application must be compatible with both the file format and the DRM format of the e-book. Our ebooks support Adobe DRM.
If you previously bought a Google eBook from Booktopia, you can read it on the Web, Android phones running version 2.1 (Eclair) or later, iPhone, iPad, iPod touch (iOS 3.0 or later), and supported eReaders.
All other eBooks purchased from Booktopia can be read on Android phones running version 2.1 (Eclair) or later, iPhone, iPad, iPod touch (iOS 3.0 or later), personal computer (using Adobe Digital Editions) and supported eReaders.
Not at present. Most eBooks are DRM-protected by the publisher and Booktopia does not have control over this protection. Booktopia may offer this service in the future. We recommend that you purchase a gift certificate for the person you want to gift / share with and they can purchase the eBook (please make sure you check what device your friend has, because eBooks purchased from Booktopia are not able to be read on Amazon Kindle hardware or software).
You can select any eBook on the Booktopia website, Add it to your Shopping Basket and Checkout as usual. eBooks must be paid for using Credit Card or Paypal at the time of purchase.
After your purchase is successful, you will be presented with a link to your Booktopia Bookshelf, which contains all the eBooks you have purchased.
If you purchased an eBook from Booktopia, you can access and download your eBook from your Booktopia Bookshelf by clicking on the cover of the eBook. You will be presented with a number of options for downloading or accessing your eBook depending on the device you wish to use.
If you have an Apple iPhone, iPad or iPod, you will need to download the Booktopia Reader app from the iTunes store so you can read your eBooks.
If you have an Android device, you need to download the Booktopia Reader app from the Android marketplace.
If you have a Mac or PC, you need to download and install Adobe Digital Editions to read your eBooks. This program - from Adobe - is like the Adobe Reader which you most likely already use to read PDFs on your PC or Mac, however it is specially for reading and managing eBooks.
Click here to download and install Adobe Digital Editions to read eBooks on your Windows or Mac PC, notebook or dedicated eReader.
When you install Adobe Digital Editions for the first time, you do NOT need to create and authorise an Adobe ID to read your Booktopia eBooks. Just go ahead and Launch Adobe Digital Editions and go back to your Booktopia Bookshelf to click on your eBook.
You will be prompted by Adobe Digital Editions to Authorise with a Custom User ID ie your Booktopia email address and password, when you click on the eBook in your Bookshelf. Once Authorised, the eBook will open for you.
ACSM files are small downloads that are used by Adobe® Digital Editions to generate an encrypted eBook, which is then downloaded to your personal computer.
In order to work properly, Adobe Digital Editions must be both installed on your computer and activated. Activating Adobe Digital Editions using an Adobe ID - in this case the Booktopia Custom ID - allows you to do more with Adobe eBooks, such as downloading them on multiple computers and transferring them to supported portable devices.
If you click on your eBook in your Bookshelf, and the .acsm file downloads but does not open Adobe Digital Editions that you installed, try double-clicking on the downloaded .acsm file and choosing to open with the Adobe Digital Editions program, or right-clicking and Open With...
When the file opens in Adobe Digital Editions, you will be prompted to Authorise your computer to read the eBook using your Booktopia email address and password. The eBook will then download to your computer and you can read it.
Click here to download and install Adobe Digital Editions to read eBooks on your Windows or Mac PC, notebook or based tablet.
If you were purchasing a Google eBook, the first thing you will want to do is log into your Google Account or check your email inbox. If you were purchasing any other non-Google eBook, then check your email Inbox to ensure that your order went through correctly, and then log into your Booktopia account to check if the eBook is in your Bookshelf, You can download the eBook again. If the eBook is not there, please contact Customer Service.
If you do not have an email from Booktopia and your purchased title is not in your eBook Bookshelf, then the transaction did not complete and you will need to try again.
Announcement: Please note that Booktopia will not be selling Google eBooks as part of our eBook range from mid-January, 2013, however all Google eBooks purchased prior and during this period will continue to be fully supported and available in your Booktopia Bookshelf.
The following FAQs only pertain to Google eBooks purchased from Booktopia.
After logging in to your Booktopia account, click My Account, which is always located near the top of your screen. Now, just click "View your eBook library", located under "View Your Order Status and History".Find your Google eBook, and click "Read Online" to view it in the full screen Web Reader.
The Web Reader is only available for Google eBooks. The Web Reader allows you to take advantage of a full screen for a more pleasant reading experience, accessed directly from Booktopia. If you re-size your browser window, the Web Reader will scale the book pages up or down to fit.
At the bottom of the page, a slider allows you to easily flip through and jump to different sections of the book. The current page number is displayed in the lower corner of the Web Viewer at all times.
My Booktopia Bookshelf: Clicking the book icon will return you to your Booktopia Bookshelf, where you can browse your bookshelves.
Content: The "list" icon provides you easy access to the book's table of contents, with links to chapters and notable sections within the book.
Settings: The "Aa" icon contains book viewing settings. For many books, this includes the ability to choose to view original page images or Flowing text (when available). The flowing text mode allows you to adjust the font, text size, line height, and justification, but you might find the original page images more suitable for specially formatted books, such as for poetry.
Search: The magnifying glass icon allows you to search for words and phrases within the book you're reading. You can easily switch between viewing search results sorted by order of appearance or by relevance.
About this book: The "i" icon displays the title and publisher of the current book alongside a link to assist with viewing your Google eBook on a number of devices. You can also see the average rating, check out reviews - or write your own - and view additional bibliographic information.
Help: The "?" mark icon allows you to view help about using the Web Reader.Keyboard Shortcuts
Make sure your eReading device is compatible with Adobe DRM. The full list of Adobe-compatible devices can be found at www.adobe.com/products/digitaleditions/devices/
To transfer downloaded Google eBooks between your computer and eReading device, follow the procedure below.
Every Google eBook can be downloaded in one of two formats, and sometimes both: PDF and ePub.
The actual file that you download will have an .acsm extension; these downloads are for use only on devices which run Adobe Content Server 4's DRM (including the Adobe Digital Editions software for your computer, or these devices). Opening the ACSM file will then trigger the download of the actual PDF or ePub and open your Adobe Digital Editions program.
Only Google eBooks can be read in Google Play. No other eBooks can been viewed there.
If you wish to read all the eBooks that you purchased from Booktopia - whether they be Google eBooks or other eBooks - then the best way to do this seamlessly is to download the Booktopia Reader for iOS devices, or the Booktopia Reader for Android devices and all your eBooks will be available to read from your Booktopia library.
When you unlink a Google account, Google eBooks that you purchased with that account will no longer be visible inside your Booktopia account.
Click on this link to unlink your Google account.When you log into your Booktopia account, your eBook bookshelf will reflect the fact that no Google account is linked, and you can link another account.
Click on this link to unlink your Google account from your Booktopia account. If you are not logged into Booktopia already, you will be asked to log in.To complete the switching process, click on the link on your eBooks Bookshelf in your Booktopia account to link to your Google account. You will be guided through the steps. Your Google eBooks that you bought from the new Google account will now show in your eBook bookshelf.